Responsible for receiving and scheduling all donation pick-ups and keeping track of the donation database.­ Acts as an ambassador of the ReStore while providing superior customer service and interacting positively with donors.­ Receives, screens, schedules and calls back all ReStore donor pick-ups in a timely and courteous fashion.Monitor NexTraq and daily truck routes while providing real time support to Drivers and provide reports when needed.­ Proficient computer skills and knowledge of NexTraq, Microsoft Windows and Office (Word, Excel, Access, and Outlook). ­ Complete knowledge and operation of phone and G.P.S. systems.­ Working knowledge of Peninsula and Greater Williamsburg geographic area and roads.

Manager of the sports and Tees Department in a very large retail store that has been family owned and operated for 75 years in Williamsburg, Virginia. Saw much improvement in all areas of the shop since leading on the sales floor and creating marketing ideas for a hidden area in the building.

Prepared data for computer entry by compiling and sorting information in the fast paced Merchant Cash Advance Industry.•Processed customer and account source documents by reviewing data •Entered customer and account data by inputting alphabetic and numeric information on Microsoft Access Database.•Maintained data entry requirements by following data program techniques and procedures.•Verified entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data when account information is incomplete; purging files to eliminate duplication of data.•Maintained operations by following policies and procedures •Maintained customer confidence and protects operations by keeping information confidential.•Contributed to team effort by accomplishing related results as needed.

In-depth knowledge to assess, anticipate and meet multiple guests’ requirements at high quality standards. Profound ability in performing true hospitality and delivering outstanding guest services.

Scored and refereed various sporting events hosted by the GMU Intramural program. I also oversaw and organized all registration for all sports by inputting the appropriate data in the office.