Created a global talent mobility program to include flexible and temporary remote work arrangements, while also ensuring immigration compliance for employees globally.• Created and implemented US domestic, global transfer, and secondments policies, streamlining the process and ensuring equity among employees.• Researched, created, and implemented policies and processes for employee temporary remote work requests.• Led the US immigration program, centralizing and streamlining case management to save time and create efficiencies.• Collaborated with global HR business partners for local work permit compliance.• Educated business teams and employee resource groups (ERGs) on the firm’s flexible and hybrid workplace policies.

Volunteer position for regional relocation industry organization. Assisted with coordinating 3 conferences per year to include meeting logistics, educational topics and social networking.

Led the global mobility and immigration team to coordinate 500-600 worldwide transfers and assignments, 250 US domestic and 200 India domestic relocations for the company• Created and managed global mobility programs and policies for US domestic, India domestic, global transfers and assignments to include compliance for immigration and tax while maintaining cost effective options for the company.• Managed relationships with vendor partners to ensure delivery of services provided was efficient and met SLAs 94% of the time.• Partnered with internal stakeholders such as tax, compensation, HR business partners, HR Operations, talent acquisition, and finance to ensure a 90% positive experience for the employees.• Managed temporary remote work requests while partnering with immigration and tax firms to ensure compliance.• Hired, trained, and empowered a team of 5 global mobility specialists to provide top notch service to the employees while ensuring they had the tools needed to advance their careers. • Managed a team of 12 immigration specialists who ensured compliance for employees and the company and coordinated visa stamping appointments.

Managed a client portfolio of 5 US domestic and 2 international companies in varying industries supporting their global mobility program and operational service delivery platform.• Assisted clients with policy development and benchmarking, process reviews, vendor management, cost estimates, relocation coordination, expense coordination, and reporting.• Monitored the effectiveness of systems and procedures used by the client service team and implemented changes to improve daily operations. • Provided guidance to the relocation counselors for exception requests to ensure client policy parameters were aligned and budgets were met 98% of the time• Participated in RFP presentations as subject matter expert (SME).

Collaborated with employees on assignments outside of the Americas while providing guidance to EMEA and APAC teams for inbound assignees.• Partnered with HR and business leaders to provide policy overviews for international assignments, reviewed costs, and worked with the employees for a smooth transition to the host location.• Coordinated with payroll and tax vendor partner to ensure accurate payment of assignment benefits and preparation of compensation summaries.• Monitored business travelers for tax and immigration compliance.

Managed a client portfolio of 7 US domestic and 5 global companies in varying industries supporting their global mobility program and operational service delivery platform.• Led global service delivery team of 4 relocation counselors assisting with assignment lifecycle within the framework of client policies, practices, and budgets.• Assisted clients with services including policy development and benchmarking, process reviews, vendor management, cost estimates, tax and immigration planning, assignment letters, relocation coordination, expense coordination, and reporting.• Monitored the effectiveness of systems and procedures used by the client service team and implemented changes to increase efficiencies by 90% • Collaborated with global practice team members to develop consistent, efficient, and effective methodologies and tools

Responsible for approximately 30 international assignees and 20 domestic relocations per year.• Provided strategic direction and program oversight for the global mobility program, encompassing long-term international assignments, short-term assignments, international transfers, frequent business travelers, localizations, and US domestic relocation.• Led program-focused projects to include new policy development and implementation for long-term international assignments and home sale program for US domestic relocations.• Created administrative guidelines for various policies, assignment letter templates, and exception processes to ensure global governance and equity among employees.• Partnered with business leaders to provide education on international assignment rotation program and assisted employees with planning for repatriation.