Kellyn Flanagan Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, US

Atlanta, Georgia, US

- Managing a team of 4 managers, one principal, and 22+ designers, researchers ranging in experience from Apprentice to Staff. - Accountable to an experience portfolio in the low 9 digits. - Responsible for setting the purpose and plan for how we will build an End to End Experience that includes 10+ main products serving thousands of internal Enterprise.

Atlanta, Georgia, US

Managed a team of 11 senior and staff level user experience designers within the larger EUX organization of 300+.My team is responsible for the pricing experience, a lower 8 digit experience portfolio.This includes pricing engines, pricing maintenance and price recommendations.Key Achievement: Led the research and strategy that formed a new product, using.

Atlanta, Georgia, US

Managed a senior UX team of 8 responsible for store selling experiences, which included paint ordering, queuing, and dispensing, tool rental and repairs, and store sales reporting and tasking.

Atlanta, Georgia, US

UX team lead for store reporting and tasking.

Chicago, Illinois, US

• User Experience Team Lead with 5 direct reports within larger UX Team of 20+ interaction designers, UI designers, and user researchers. 2016 Winner of Diamond Club, chosen based on exceptional performance and.
• Experience strategy of consumer-facing products
• Information Architecture, Interaction design, UI design, Prototyping
• User research, usability testing, and website analytics (qualitative and quantitative discovery)

Chicago, Illinois, US

• Senior Interaction and Product Designer working on consumer-facing products in large User Experience team (20+ designers, researchers and growing) working within Dual track Agile/Lean UX Methodology for.
• Information Architecture, Interaction design, UI design, Prototyping
• User research, usability testing, and website analytics (qualitative and quantitative discovery)

Alpharetta, Georgia, US

• Leading user experience research and design consultants, focusing on:
• Interactive Web and Mobile applications
• Business Intelligence Applications (Big Data, Predictive Analytics)
• User Research
• Usability Testing
• Leading-edge mobile solutions

Columbus, GA, US

• Design User Experiences for e-Commerce websites and web applications that support cardholderservicing, portfolio and account management, prospect/campaign management, client management, loyalty management, product.
• Introduced and implemented a user-centered design process incorporating both quantitative and qualitative user experience research, including usability testing and site analytics.
• Developed user interface design standards and patterns; created and directed production of interaction design and information architecture deliverables including wireframes, site maps, page flow documentation and.
• Brought together teams in engineering, product management, marketing, customer care and other departments to drive user experience direction for new product releases and e-Commerce site redesigns.
• Lead transition from waterfall to an agile, iterative, customer-centered process.

Atlanta, Georgia, US

• Designed brand, e-Commerce, intranet, mobile websites, mobile apps (iOS, Android, Blackberry) and iPad App for several high-profile companies; including NAPA Auto Parts, Coca-Cola and RaceTrac.
• Developed user interface design standards and patterns; created and directed production of interaction design and information architecture deliverables including wireframes, site maps, page flow documentation, and HTML.
• Introduced and implemented a user-centered design process incorporating both quantitative and qualitative user experience research, including usability testing and site analytics.
• Experience managing user-centered design process across in-house design, front-end development and editing teams as well as contractors, offshore teams and third party vendors.
• Redesign of NAPAOnline.com improved website-generated revenue by over 30%.

• Designed brand websites, web applications, BI Dashboards and mobile apps (iOS, Android, Blackberry) for clients including IHG, Ettain, Edelman, Syniverse, Harris Teeter, Piedmont Natural Gas, Reader’s Digest.
• Created, presented and maintained interaction design, information architecture and web designdeliverables including wireframes, site maps, page flows, prototypes, visual mock-ups and graphics.
• Conducted User Research including Survey Analysis, User Interviews and International remote focus groups.

Baltimore, Maryland, US

Responsible for design and production of marketing materials, packaging, signage, Powerpoint presentations, web graphics, copywriting, coordinating projects while at press.

Alexandria, VA, US

Responsible for design and production of marketing materials for international locations, signage, Powerpoint presentations and coordinating projects while at press.

Bfa, Web Design And Interactive Media

Aa, Graphic Design