Kelly O'Connor phone numbers
Kelly O'Connor is a General Manager at The Kitchen Step. She possess expertise in restaurants, hospitality, customer service, hospitality management, restaurant management and 39 more skills.
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General ManagerThe Kitchen Step Apr 2024 - PresentJersey City, New Jersey, United States -
ManagerF.L.X. Hospitality May 2022 - Mar 2024The Quincy Exchange -
FounderKelly O'Connor Hospitality Consulting Llc Jan 2015 - May 2022Nj/NyKelly O'Connor Hospitality Consulting was created to provide a more positive approach to consulting services. My objective is to help guide, train, and develop service employees in a more hospitable way and put them on a path to a successful career. My services will help small businesses achieve quality, efficiency, and profitability with remarkable results! Some examples of my services are: -Secret Dining or Shopping Services-Training for Managers and/or Staff-Positive customer service skills-Sales training-Group dynamics & Teamwork-Scheduling-Managing employee relations-Leadership skills-Create new hire & training manuals for a brand new business-Interview/Recruiting skills-Welcome/Employee Manual-Job Descriptions-Service Manual-Menu/Product Descriptions-Improve and Revise existing training program-Improving work culture and environment-Evaluate employee job performance-Suggestive Sales & Upselling techniques-Identify the culture of the work environment-Train the trainer-Menu editing-Social Media advice
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Head BartenderBâtard Jul 2018 - Mar 2020Tribeca, Nyc• Provided a high level of service & menu knowledge for a Michelin Star restaurant• In charge of the development and costing of the cocktail, spirit, beer & nonalcoholic menus• Collaborated with chefs to ensure the beverages expertly paired with the seasonally evolving menu • Ran all aspects of the bar: focusing on driving sales, creating regulars, service bar for entire restaurant, organization, cleanliness, proper stocking & set up/breakdown • Managed the ordering of liquor/beer/sodas & processed monthly inventory• Implemented the inventory procedures that allowed us to cut costs, purge and profit; Improved overall drink revenue by 65% profit• Supervised nightly shift operations in absence of the General Manager• Closed restaurant nightly, double checked the financials and employee tip sheets.• Trained part-time bartenders
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Service ManagerFrankies Spuntino Oct 2012 - Jun 2014Frankies 570, West Village, Nyc• Refined and strengthened service, sales and guest relation skills for a year-old restaurant• Interviewed, hired and trained all new front of house employees and managed the scheduling for 20+ front of house employees• Conducted weekly wine tasting sessions • Handled reservation requests & customized group dining experiences -
Service ManagerNorth End Grill - Union Square Hospitality Group Nov 2011 - Oct 2012Battery Park City, Nyc- Opening Manager of the Late Top Chef Floyd Cardoz’s American Grill in Battery Park City- Hired approximately 100 Front of House Employees- Opened the Restaurant 5 Days a Week- Approved Liquor & Restaurant Supplies Deliveries- Created, Structured and Executed the Training Program for New Servers and Support Staff (including Service Manual, Training Manual & Menu Descriptions)- Scheduling for an average of 30 Employees- HR Liaison who was in charge of Onboarding
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Server & TrainerMaialino - Union Square Hospitality Group Oct 2009 - Nov 2011Gramercy Park, Nyc•Integral Part of the Opening Team of a Roman Trattoria at the Gramercy Park Hotel•Within 3 Months, had the Highest Sales & Promoted to a Server Trainer•Thorough Knowledge of Roman Food and an All Italian Wine, Beer & Cocktail List
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Bar Room Server & TrainerThe Modern - Union Square Hospitality Group Dec 2007 - Oct 2009Midtown, Nyc•Provided Excellent Hospitality in an Extremely High Volume Art Influenced Atmosphere•Extensive Knowledge of an Alsatian Menu & Unique Wine, Cocktail & Beer Selections•Within 6 Months, Promoted to Server Trainer
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Restaurant Manager & InventoryThe Light Horse Tavern Jul 2006 - Dec 2007Jersey City, Nj- Opening and Closing the Restaurant & Bar- Making & Receiving Weekly Liquor Orders- Weekly/Monthly Beverage Inventory- Seasonal Menu Editing & Design- Restructured Host, Runner & Wait Staff Side Work Duties- Fill In Bartender-Served Extensive Beer & Wine Lists and Mixed Unique & Classic Cocktails
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Restaurant Manager & Office AssistantThe Madison Bar & Grill Jun 2004 - Jun 2006Hoboken, Nj- Hiring & Training the Front of the House Staff- Scheduling for Servers & Hosts - Booking On and Off Premise Catering Events- Processing Bi-Weekly Payroll
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Bartender & ServerCha Cha Cha'S The Original Mccarthy'S Aug 1999 - Jun 2002San Francisco, Ca- Assisted in Creating Cocktail Menu- Trained New Bartenders- Achieved High Volume of Food Sales at the Bar
Kelly O'Connor Skills
Kelly O'Connor Education Details
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Hospitality & Tourism Management Certificate -
Media Production & Broadcasting -
Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Kelly O'Connor
What company does Kelly O'Connor work for?
Kelly O'Connor works for The Kitchen Step
What is Kelly O'Connor's role at the current company?
Kelly O'Connor's current role is General Manager.
What is Kelly O'Connor's direct phone number?
Kelly O'Connor's direct phone number is +120123*****
What schools did Kelly O'Connor attend?
Kelly O'Connor attended Florida Atlantic University, University Of The Pacific, Hudson County Community College.
What are some of Kelly O'Connor's interests?
Kelly O'Connor has interest in Social Services, Children, Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Kelly O'Connor known for?
Kelly O'Connor has skills like Restaurants, Hospitality, Customer Service, Hospitality Management, Restaurant Management, Hospitality Consulting, Hospitality Service, Food And Beverage, Service Management, Employee Training, Management, Food Service.
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Kelly O'Connor
Head Of Strategy & Corporate Development, Americas | Driving Growth & Innovation In Enterprise Services At Siemens HealthineersCharlotte, Nc2siemens-healthineers.com, yahoo.com -
Kelly O'Connor
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Kelly O'Connor
Board President + Co-Founder Of Change Up Sportsdirector + Co-Founder Of Philadelphia Adult League SoftballPhiladelphia, Pa2philarmh.org, mcprint.com4 +130254XXXXX
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