I provide strategic business support to two Vice Presidents in Global Business Development, ensuring they are able to focus on their highest priorities. My current focus is on relationship building for the team and our external clients. I coordinate calendars with a holistic perspective, keeping our big-picture goals in sight while managing the day-to-day details. I also arrange complex international travel, liaising with resources to make their trips as hassle-free as possible.

I support Shaun Able (VP, Global Business Development, Chevron and Hess Accounts) and Webb Pepper (VP, Global Business Development, bp Account). As I onboard, my focus is the basics - expense reporting, calendar and focus management, and travel coordination. As I grow in my organizational knowledge, my role as a strategic business partner and relationship manager is certain to evolve.

While my career transition was a bit longer than anticipated, I was fortunate to have time to focus on volunteer opportunities, nurturing important relationships, and growing my technical skill set. A more flexible schedule also allowed me to participate in opportunities normally not available to me due to my working schedule.

Diamond Client Group is a Registered Investment Advisory (RIA) offering financial and estate planning to high-net-worth individuals and families. My role supported the President and Founder with administrative needs related to the three interconnected organizations that make up Diamond Management Services. I liaised with clients to schedule meetings, gather information, take notes, and then ensure action items were followed up on in a timely way. We used Redtail CRM to make certain contact information was updated and each client's needs and goals were captured. Additionally, members of the team used Microsoft Teams to gather data, so I spent time combining information across platforms to make sure we were all on the same page with client projects. The executive I supported had two active email accounts and associated calendars, and I triaged those inputs for them, moving and marking action items and keeping calendars coordinated to avoid double booking. I also managed a general inbox for one entity and disseminated emails to the appropriate person for action. I managed projects of different sizes in my role with DCG, including presentation development, office coordination, events for both staff and clients and supplies for the office. I planned an office relocation in the summer of 2022 (I even drove the rental truck.) I focused on maintaining and building relationships with clients, coworkers, vendors, and all those with whom my executive interacted. By freeing them up to do the work only they can do, I increased operational impact and gave them time to focus on the highest priorities.

Legacy Community Health is the largest Federally Qualified Healthcare Center (FQHC) in the southeastern United States. My role directly supported the Chief Human Resources Office (CHRO) with daily departmental management, email and calendar management, and strategic planning.My work revolved around creating positive, mutual wins for the HR department and the other areas of Legacy, supporting our organizational mission, vision, and values. I assisted the CHRO in developing a strategic plan and calendar to achieve their goals of building a system for total people management. I also managed payroll information for the HR department, assisted in vetting potential candidates, and reported on performance on a regular basis. I coordinated with other departments to build relationships and smooth out roadblocks through healthy communication, effective meetings, and regular follow-ups on requests and action items. I balanced multiple, often conflicting needs with a proactive and positive mindset, looking for mutual wins whenever possible. In all matters, I handled confidential and sensitive material with discretion. I regularly spoke with individuals at all levels of the organization, from candidates and new hires to executives and Board members. Business acumen was vital to keeping stakeholders advised appropriately, and as always I focused on relationship building. Project management was a large portion of this role, and I maintained a master project outline for the CHRO with current and future projects mapped out with deadlines and changes noted as they occurred. I also partnered in the development of an HR strategy map which was a living and constantly evolving document outlining a vision for HR as it related to the organization and a way forward.

Houston Food Bank (HFB) is the largest Food Bank in the United States and supports the Greater Houston area and surrounding counties. My role supported the Chief Impact Officer and the Chief Operating Officer with calendar management, meeting preparation, and executive administration. I organized internal and external meetings, working to ensure the best use of executive time and resources while remaining focused on the overarching HFB mission. I managed projects related to operations, keeping teams aligned and focused on upcoming deadlines and flagging potential slowdowns.I attended meetings, taking notes and ensuring action items were followed up upon, reporting back to the appropriate executive as needed. This included participating in the Incident Command Structure as part of the pandemic response and other emergency responses to inclement weather and natural disasters. I planned virtual and in-person meetings and retreats for leadership, arranging speakers, teambuilding exercises, and opportunities to relax and rejuvenate during stressful times. One particular virtual retreat during the height of the pandemic involved preparing boxes for each individual attendee and sending them so everyone could participate in a virtual group activity. HFB had visits from VIPs including government officials, donors, and guests from other food banks across the country who wanted to see operations and how we were distributing food to the community. We worked closely with elected officials both locally and federally, school system administrators, and other nonprofit organizations to best help the communities we served.

My position with Pharm-Olam was eliminated during a workforce reduction in December 2019. Pharm-Olam merged with CATO to form Allucent, based in Research Triangle Park, NC.

Pharm-Olam was a mid-sized Clinical Research Organization (CRO) that operated globally to support clinical trials. I provided support to the Chairman of the Board/Founder, CEO, CFO, other members of the C-Suite team, and executive-level Human Resources management. In addition to company-specific administration, I also supported the Chairman/Founder with his personal business operations. This included banking and reconciliation for over twenty entity accounts, a charitable organization, family office operations, and travel (both domestic and international). I managed multiple projects in my role. I prepared and edited presentations, spreadsheets, and documents for the executive team. I ensured the executive team presented a polished and consistent image across all platforms and with all stakeholders. In conjunction with internal marketing, I created holiday cards and images, selected print vendors, and organized mailings. I worked with the CEO to develop a process for Board of Directors meetings. We created a template for a quarterly informational meeting with the Board, and I organized those meetings both in person and virtually. We also implemented regular calls with Board members to continuously improve our processes as the organization grew. With the CEO, I prepared a five-year growth and development plan for the organization with key milestones and check-ins to ensure goals were still appropriate and connected to the overall vision, mission, and values. This was a living document with regular changes and was reviewed a minimum of once per month. I organized travel for candidates and new hires as well as members of the executive team using Concur. I arranged meetings for both internal and external groups, including site selection, catering, presentation materials, transportation and lodging, and post-meeting follow-up. I also managed the front office, including supplies, files, maintenance liaison, and general office management.

Menzies Aviation provided ground handling service to international carriers at Houston Intercontinental Airport (IAH). In my role as Finance Administrator, I provided administrative support to the management team including the Human Resources, Operations, Mechanical, and Customer Service areas of operation. Using proprietary software, I prepared reports used in the invoicing process, working with internal and external contacts to submit the most accurate information possible within set contractual parameters. I also gathered invoices from vendors and submitted them to the Dallas office for payment, tracking progress and researching questions as they arose. I assisted Human Resources in scheduling drug screenings for new hires and random screenings as well as on-the-job-injury claims. I filed paperwork and helped gather missing information as needed. I also provided backup support to the front office receptionist and HR administrative staff. I managed the onsite petty cash account, coordinated with transportation to keep employee shuttles running on time, and built relationships with IAH administration for badging, parking, and other operational needs. I created reporting as needed and contributed to regular staff meetings optimizing operational needs.

Baskins was a locally-owned western wear retailer with over two dozen locations across Texas and Louisiana. A family company, it was acquired by Boot Barn in 2013 and operations were relocated to Southern California.I wore many hats at Baskins, starting off as the online store administrator. I pulled orders and shipped them to customers, working with management at all locations to gather merchandise and fulfill orders. When the corporate office relocated from Livingston to Humble, I moved with the office and became the administrative assistant to the management team.In that role, I managed the front office. In addition to typical administrative duties, I assisted in the new store setup process by developing a set of supplies needed and creating templates to make ordering and stocking simpler. I organized monthly management meetings and coordinated travel and catering for the team and all those traveling to the Humble offices as the chain grew. I also gathered information and created meeting material with corporate management. I worked with the buying team to create reporting and develop plans for merchandise orders based on individual store needs and clientele. I also coordinated with vendors if discrepancies arose, and reconciled completed orders from stores before sending those to accounting. In all these roles, I managed projects based on current and future needs as the chain grew. I built relationships with corporate management, store management, store staff, vendors, and outside stakeholders. I worked to keep communication flowing smoothly, quickly resolve issues, and ensure customer service was at the highest possible level.

The University of Alabama at Birmingham is one of the largest employers in the city, encompassing administrative, educational, and medical departments. The General Accounting Department supported the entire system and was a hub of information and activity for the overall Finance Department. In my role as Office Administrator, I facilitated workflow for accounting documentation, sorting and distributing to the appropriate accounting team members. I developed filing processes to best manage this paperwork and worked with staff across the system to resolve recurring issues with processing. Eventually, the process became automated and I participated in the testing and rollout of the new system. I coordinated the new hire process, assisting in selecting candidates and scheduling interviews, onboarding paperwork, biweekly payroll, and vacation accrual administration. I also planned regular departmental meetings and assisted in special events for the entire Finance Department, which included annual celebrations, retirements, and teambuilding opportunities. I maintained the departmental website and updated reporting used in the monthly and yearly accounting process. Working with the data center and other accounting staff, I assisted in distributing non-payroll checks and mailing them to vendors daily. I also provided support to the petty cash manager and receptionist to ensure the department functioned smoothly.