Senior Manager It Customer Services
Current
Jan 2014 - Present
AeroLeads people directory · profile
Kelly Seymour Email & Phone Number
Customer experience champion
at
Blue Shield of California
1 work email found
@blueshieldca.com
1 phone found area 800
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer experience champion
Location
El Dorado Hills, California, United States
Who is Kelly Seymour? Overview
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Quick answer
Kelly Seymour is listed as Customer experience champion at Blue Shield of California, based in El Dorado Hills, California, United States. AeroLeads shows a work email signal at blueshieldca.com, phone signal with area code 800, and a matched LinkedIn profile for Kelly Seymour.
Kelly Seymour previously worked as Senior Manager IT Customer Services at Blue Shield Of California and Senior Program Manager at Blue Shield Of California. Kelly Seymour holds Ba, Business Economics from Uc Santa Barbara.
Company email context
Email format at Blue Shield of California
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{first}.{last}@blueshieldca.com
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AeroLeads found 1 current-domain work email signal for Kelly Seymour. Compare company email patterns before reaching out.
Profile bio
About Kelly Seymour
I am responsible for the Blue Shield of CA enterprise Service Desk and Field Service teams supporting over 13K internal users supporting our 4.5+ million members. I am a results driven, customer experience fanatic who leads with, customer success and employee engagement at top of mind. I take a balanced approach to customer support by offering and driving self service solutions while delivering full service support, when needed. I have led automation, process improvement and business self-service initiatives resulting in excellent customer service ratings and exceptional annual employee engagement scores. I am an effective team leader who engages my team members through coaching, mentoring, and through leading by example. I empower my team members to deliver solutions and encourage their active networking and professional development as a means to deliver continuous process improvement within my department.
Listed skills include Program Management, Strategy, Leadership, Process Improvement, and 46 others.
Current workplace
Kelly Seymour's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles · 43 years
Kelly Seymour work experience
A career timeline built from the work history available for this profile.
Senior Program Manager
Strategic program/project management responsibility within the Customer Quality organization. Previously managed the Customer Operations Communication team.
Jun 2012 - Dec 2014
Vice Chairman Of The Board
CurrentResponsibilities included setting agency policies and strategic direction as well as providing fiduciary oversight.
Jan 2017 - Present
Board Member
Sit on local nonprofit board with other community business leaders.
Jan 2013 - Dec 2016
Member
2013 - 2015
~2 yrs
Member
2013 - 2015
~2 yrs
Member
2013 - 2015
~2 yrs
Board Member, Past Board President
Big Brothers Big Sisters Of El Dorado County
Board Member (2006 - 2009), Board President (2010 - 2012), Board Member (2013 - 2014)
Jan 2006 - Jul 2014
Client Service Director
Progressive responsibilities included the management of 7 x 24 Operations Support (ACD based), Customer Inquiry and Analysis, Project Management, Training and Account Management teams. Prior responsibility included oversight of eSolutions Client Service, Project Management Office and Implementation Project Management (on-boarding new clients) teams.
1998 - May 2012
Client Service Director
1998 - May 2012
Board Member
Edh Chamber Of Commerce
Responsibilities included setting agency policies and strategic direction as well as providing fiduciary oversight.
Jan 2008 - Dec 2011
Class Member
Metro Chamber - Leadership Sac
Leadership Sacramento is a program of the Sacramento Metro Chamber, which develops community-minded business and civic leadership. It is a year-long interactive program, limited to 35 participants each year, that provides a behind-the-scenes understanding of the issues that impact the region's economic prosperity, quality of life and culminates in the completion of a community betterment project. This program introduced me to the processes, programs, opportunities and challenges that impact Sacramento's six-county region while helping develop my leadership and networking skills.
Jan 2008 - Dec 2008
Branch Service Manager
Managed a team of 30 service professionals across 3 branch offices. developed customer service standards, identified and developed new revenuw opportunities, performed soft collection activities, facilitated account strategy sessions, and performed all aspect of staff hiring, training, and performance management activities.
1984 - 1998
~14 yrs
2 education records
Kelly Seymour education
Ba, Business Economics
Uc Santa Barbara
Education record
Uc Santa Barbara
FAQ
Frequently asked questions about Kelly Seymour
Quick answers generated from the profile data available on this page.
What company does Kelly Seymour work for?
Kelly Seymour works for Blue Shield of California.
What is Kelly Seymour's role at Blue Shield of California?
Kelly Seymour is listed as Customer experience champion at Blue Shield of California.
What is Kelly Seymour's email address?
AeroLeads has found 1 work email signal at @blueshieldca.com for Kelly Seymour at Blue Shield of California.
What is Kelly Seymour's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Kelly Seymour at Blue Shield of California.
Where is Kelly Seymour based?
Kelly Seymour is based in El Dorado Hills, California, United States while working with Blue Shield of California.
What companies has Kelly Seymour worked for?
Kelly Seymour has worked for Blue Shield Of California, El Dorado Hills Chamber Of Commerce, El Dorado Hills Community Foundation, Hdi, and Big Brothers Big Sisters Of El Dorado County.
How can I contact Kelly Seymour?
You can use AeroLeads to view verified contact signals for Kelly Seymour at Blue Shield of California, including work email, phone, and LinkedIn data when available.
What schools did Kelly Seymour attend?
Kelly Seymour holds Ba, Business Economics from Uc Santa Barbara.
What skills is Kelly Seymour known for?
Kelly Seymour is listed with skills including Program Management, Strategy, Leadership, Process Improvement, Crm, Management, Account Management, and Strategic Planning.
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