Kelly Penman Email & Phone Number

Oro-Medonte, Ontario, Canada

Barrie, Ontario, Canada

Barrie

Oakville, On

Oakville, On

Self-employed as a copy editor - editing flyers, website content, and articles. Took on a special project and edited a memoir published in 2015 - My Truth - What Is Yours? by Daniela Szasz - available at Amazon and the main branch of the Oakville Library. Also created (via Weebly) and maintain a website - www.PureAuthenticHeart.com.

Oakville, On, Canada

Kept advertised inventory current on Cropac website through CRM; content writer for employment ads, company blog, and customer email blasts sent through Swiftpage e-Marketing applicationProcessed all warranty claims for Montreal office with the appropriate crane manufacturers, drastically reduced outstanding requestsManaged import/export customs documentation for cranes and trucksProvisional IT support, troubleshot computer-related problems for all sites, answered application related questions, and acted as in-house liaison for third-party IT ConsultantContact for Google Apps Consultants and Cropac employees during transition from MS Office to Google Apps for Work/G Suite

Oakville, On

Set-up and maintained employee information, and prepared payroll for all hourly staff members in WebflexMaintained and organized departmental records such as HR files, Health & Safety, invoices, MSDSs, and Canadian Open informationCourse Administrator for Wellnet Solutions - online MSDS management system, all email updates received, searched, printed, and disseminated to appropriate department

Oakville, On

Business Lead for Medical Division, key-contact for Distributors and Sales; carried-out allocation strategies; prepared weekly back-order reportsSAP R/3 super-user for Customer Service – completed quarterly regression testing, and provided training for new associates and refresher-training/coaching for existing associatesNominated for Spirit of BD award after one year with company, other nominees were long-time employees

Georgetown, On

Sales&Marketing AssistantContent writer and editor of marketing communications for the Animal Nutrition division, including directories, magazines, conferences, trade showsManaged pricing and customer quotes under direction of Sales & Marketing ManagerMaintained inter-company transfer price agreementsSAP R/3 Expert-User for the groupCSRMaterials Manager for vitamins and amino acid stockSAP R/3 Expert-User for the Fine Chemicals division; facilitated user trainingAnswered incoming calls from across Canada, handling all aspects of order processLiaised with Sales and Marketing, Credit, and Product Safety departments to help resolve customer and product issuesSupervisory responsibility for temporary employees

Mississauga, On

Hired as a CSR in an inbound call center to sell and explain the credit products offered; promoted to National Service Consultant within six months to stimulate increase in usage by account holders who were not ordering products – first 3 months resulted in 11% increase; helped redesign the Products & Services guide resulting in a 60% savings per guide, received service award for success

Bachelor Of Arts - Ba, Psychology

Real Estate License, Real Estate