Kelly Prosser Email & Phone Number

London, Gb

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

Interacting with stakeholders at all levels in the company regarding HR queries, HR system issues, employee benefits, payroll, disciplinary and grievance matters, recruitment and selection processes and staff events.Prepared and committed the payroll for all 211 employees.Daily use of Fourth Hospitality system ensuring colleague information was stored correctly and up to date. I also developed automated HR processes ie holiday requests, absence reporting, training records, payroll… Show more Interacting with stakeholders at all levels in the company regarding HR queries, HR system issues, employee benefits, payroll, disciplinary and grievance matters, recruitment and selection processes and staff events.Prepared and committed the payroll for all 211 employees.Daily use of Fourth Hospitality system ensuring colleague information was stored correctly and up to date. I also developed automated HR processes ie holiday requests, absence reporting, training records, payroll changes report.Maintained the employee, training and licensing records ensuring that all information was kept up to date and all forms are filed correctly.Assisted the HR Manager with recruitment - screening CV's, conducted interviews, sent regret letters, updated the organisation chart. Contributed to the development and delivery of the HR strategy and supported the Head of Human Resources in all HR and L&D matters such as recruitment and selection, induction, employee relations and general administration and HR queries.Created an employee survey and planned changes that could be made based on the outcomes.Improved internal communication by producing a quarterly staff magazine, weekly updating of internal communication screen, creating staff event promotion posters.Managed budget for and organised events with the Staff Social Fund along with Christmas parties and rewards for long term service.Held exit interviews, ensuring timely feedback was given as needed and reports compiled.Managed the HR departments weekly, monthly and annual goals. Show less

London, United Kingdom

London, United Kingdom

Key skills gained from this role were: Answering all incoming calls via the switchboard and directing clients to colleagues courteously and efficiently.Stock management for Head OfficeHealth and Safety monitoringPostal and courier organisationArrange meetings on behalf of the ChairmanBooking of domestic and International travel for senior members of the Head Office teamAll administrational dutiesMinute taking for management meetings

Education record

11 Gcses And A-Levels