Kelly Smith, Pmp, Csm Email & Phone Number

Working with a dedicated delivery team and business stakeholders to maximize the value of Salesforce. Responsible for collaborative discovery to translate and prioritize requests across all business units that support renewable energy construction. Bringing real world solutions to business needs, using some of the latest industry technologies that enhance the end users experience to bridge the worlds of business and technology.

Managed operational delivery of Global Risk and Compliance key strategies by enabling technologies for the banking industry. Accompany the Product Management Team and Product Development Team from inception of ideas to roadmap planning to development and launch of technology solutions. Developed an Organizational and Sales Readiness program that drives a strong partnership across all business units to guarantee successful go-to-market launches and ongoing support. Key accomplishments:• Created and rolled out 60 second prioritization to score business value to assist in prioritization of backlog.• Improved the discipline of product positioning.• Developed program governance keep pricing strategy aligned.• Continuously communicate program progress to senior leadership team through easy to digest dashboards.• Participated in the discovery process for our next product offering with a focus on becoming leaner and then allowing the agile process to deliver valuable products faster in the market.

Technology is often complex and expensive and one of the projects I have been working on is to re-host applications into a streamlined server infrastructure and a new data center. As the IT Project Manager I am also responsible for the release management of 20 applications, 16 of which are highly visible customer facing online service applications. Key Accomplishments:Transformed applications to leverage new technologyRetired applications to reduce overall IT footprintSuccessfully managed vendor resources to deliver quality builds on timeOngoing positive relationships with business partnersMaintaining and communicating scope and timelinesContinually receive positive (unsolicited) feedback regarding my deliverables

In response to a strategic decision to transition the "run" activities of all applications along with the "build" activities of 68% of the applications to a Vendor, I was assigned as the Project Manager to build the project team, define the scope, develop and promote the EB IT Service Model. This project was vital to make the transition to the Vendor possible and ensure IT continues to deliver quality service to our Business Partners. Key Accomplishments:Ongoing positive relationships with business partnersMaintaining and communicating scope and timelinesImproved the ability to produce reliable metrics regarding IT activityEnhanced the capability to match IT resources to business needsProvided Business Partners a consistent method to submit an IT requestAnalyzed, defined and documented current and future processesCreated SharePoint site for sharing information and communicationDefined clear ownership and understanding of roles and responsibilities throughout the processDetermined the most value added method to give and receive information and workIncreased consistency across the EB IT Teams (incorporating best practices across teams)Created self service model to understand the status of an IT requestDeveloped curriculum to roll out to our IT and Business PartnersPersonally delivered project communication to all levels of the organization including the CIO, Executive Management Team, Leadership Teams and Individual Contributors in both IT and Business (160 people)Continually receive positive (unsolicited) feedback regarding my deliverables

As CEO I initiated and cultivated a viable Excavating Contracting business from the ground up. The focus of this company is to work with General Contractors and homeowners to complete basement excavations, soil corrections, sewer and water hook-ups, large commercial projects and geothermal installations. Key Accomplishments: Accountable for managing financial statements, payroll and tax planning ($.5 million in Revenue) Determined project cost estimates, scope, timelines and deliverables Human resource responsibilities Coordinated with others on project dependencies

Reconciled $1.2M of unaligned premium and created internal controls to reduce ongoing financial exposure by leading an Accounting and Controls project. Managed a business operation of 12 major functions with 32 people and a $3.3 million budget.Key Accomplishments: Built relationship and process with Vendor for a new application intake process Completed business cases and cost benefit analysis to determine project feasibility Lead effort to transition the Model Office operation in MN to multi-functional operation in PA Created Management Control Reports to measure capacity, productivity, quality and cycle time Reduced overall cycle time by 45%, increased overall productivity and quality went to 98% Developed performance objectives, conducted one-on-one meetings with employees and completed performance reviews

Bachelor Of Science Degree, Business Finance

Graduated Magna Cum Laude Successfully completed additional Post Graduate courses: Project Management Courses: Systems Integration Project.

Education record