Provide communications consultation.

Provide communications consulting in an interreligious department comprised of six different chaplaincies. Manage creation, production and distribution of print and digital publications. Maintain department communications and social media platforms, as well as dept. blog and email marketing. Manage and execute the annual First-Year Student marketing campaign, and marquee events. Cross-promote events for the dept. and University partners through chaplaincies, residence halls, and internal newsletters. Train and manage a team of student workers.

Providing market research for communications start-ups in the home healthcare industry, and the travel industry.

Writer: Pitch stories that exemplify FCPS goals, interview employees and write stories; talking points, scripts and employee profiles for employee recognition programs; create content for communications/marketing toolkits. Editor: Employee profiles, event programs, communications/marketing toolkits, web content and systemwide briefings.

Accomplishments: • Developed and managed popular Q & A series with HR & Equity, interviewing faculty and staff about their interests outside the university;• Launched award winning U of T News website; received a Gold award at the Council for the Advancement and Support of Education (CASE) awards in 2012;• Lead design overhaul of the Bulletin to reflect strategic priorities; • Implemented information portal for communications professionals, performed content reviews, ensuring accuracy and relevancy.Editor: Produce highest profile internal publication, the Bulletin; identify coverage themes and stories that drive employee awareness and encourage participation in the university's long-term strategy. Writer: Cover significant events, complex research initiatives, student activities and accomplishments, and profile faculty and staff. Identify trends and timely topics, pitch story ideas, do background research and develop story ideas, interview principals in diverse disciplines.Project Manager: Manage technical, information and training services for university’s brand guidelines. Develop and manage information portals for marketing and communications professionals across U of T. Provide project management services and support for a broad range of communications projects.

Accomplishments:• Developed ePresence Webcasting research project for commercialization, growing it to $150,000 in revenue; • Co-inventor of ePresence system, received profit share on sale of company;• Produced webcasts: Open Source and Free Software and DGPis40 conferences, KMDI’s annual lecture series, and experimental course webcasts across three separate campuses. Consortium Manager, ePresence Interactive Media: Instrumental in start-up of ePresence Interactive Media, a multimedia webcasting software research project, and related Open Source Consortium. Managed day-to-day operations of the Consortium including sales, online demos and maintaining customer relations; grew to a spin-off company. Research Assistant: Provide high-level administrative and research support, including maintaining student course portals, event planning, and grant application support. Produced webcasts, conferences, annual lecture series, and experimental course webcasts across three separate campuses.

Managed large, fast-paced restaurant and entertainment venues, such as Hard Rock Cafe at Skydome, and Accents Restaurant, Sutton Place Hotel, Toronto. Responsibilities:• Customer service and satisfaction,• Daily operations in entrepreneurial and corporate environments,• Training and scheduling staff;• Hard Rock Cafe franchise staff training at national level (Edmonton and Banff);• Purchasing and inventory control, daily sales reconciliation;• Meet with clients to discuss all elements of events.