Kelly Hess Email & Phone Number

Newport Beach, Ca, Us

Orange County, California, United States

-Ownership of all paid and organic influencer relations for monthly gifting and events utilizing Instagram, TikTok, & LTK-Execution of gifted requests, collecting of sizes, addresses, and tracking of shipments-Management of all PR & celebrity requests -Daily tracking of influencer gifting statistics on social, including maintenance of weekly sales and performance stats-Collaborate with Social Media Manager in planning events, product launches on all social platforms, partnerships, and promotional activities-Work closely with marketing team on weekly content execution and calendar management -Collaborate with team on creative brand decks per collection -Assist Brand Manager with photoshoot production, creative direction, social content, and sample coordination -Organization of all editorial, BTS, influencer, and video content per seasonal collection on Dropbox; including making selects and sharing assets with the team-Weekly creation of engaging and visually appealing content for various marketing channels, including social media, email campaigns, and the company website-Work with E-commerce team weekly on digital initiatives, including ads, emails, and SMS-Execute Pinterest updates daily/ weekly for collection launches, including social reporting on this platform-Organize seasonal marketing sample coordination-Maintain communication with production team on status of styles, drops, and delivery dates

-Assisted Content Marketing Strategist in developing fresh, engaging, & innovative storytelling ideas for key brand stories-Responsible for daily content deployment of social media platforms including; TikTok, Instagram, Pinterest, Facebook, YouTube, and Vimeo (Hawaii Live – reached 8M – 3 episodes, 40+ pieces of unique content)-Collaborated with the sales & ecommerce teams with branding and messaging across web, email, and social platforms-Worked closely with design, merchandising, and photo studio teams for all brand sample coordination-Managed production of in-house ecommerce and catalog studio shoots (4 catalog, 4 elevated/trend, and 4 little girls shoots per year)-Maintained communication with model’s agents as it pertained to call sheets and adjustments of all paid contracts-Organized seasonal sample coordination for GTM style-outs and photoshoots -Coordinated influencer marketing program through identification, outreach, seeding and events-Tracked monthly campaign, athlete, and influencer event social statistics (Valentine’s Day Activation – reached 14.8M on TikTok)-Executed seasonal seeding for all athletes and curation/editing of monthly content

-Conceptualized and edited merch-related videos for Instagram and TikTok in order to obtain small donors and increased sales, with profits supporting STW's mission -Assisted the Communications Manager and Marketing Specialist in boosting engagement over 50% on Instagram and 40% on TikTok with environmental and sustainable verbiage and trending video ideas and sounds-Initiated two Instagram story campaigns - one being weekly testimonials that highlighted the coalition's supporters and why the nonprofit is important to them-Turned strong brand identity into consumable value action through theory and research

Irvine, California, United States

-Delivered exceptional and personalized customer experiences through email and call and provide resolutions to customer's needs-Collaborated with the ecommerce team with website needs and consumer product reviews Initiated order placements, returns/ exchanges, and warranties-Obtained superior knowledge of products from all portfolio brands -Understanding of inventory management and restock of products-Documented customer's feedback and report it to other departments

-Created brand specific content for Instagram, Twitter, and TikTok by showcasing the magazine’s stories in an artistic way-Capitalized on diversity and inclusion in all content to represent Tusk’s values -Initiate campaigns, such as “Tune into Tusk Tuesday” where every week we introduce personalized playlists from our staff -Edited photographs for the feed, as well as new content, and album covers -Remained interactive across all platforms daily in order to generate a following

Irvine, California

-Delivered excellent customer service, as well as proficient communication amongst customers and my team -Upkept presence of the store by uplifting associates and focusing on daily numbers and goals-Implement visual merchandising of the store through monthly floorsets -Knowledgeable on monthly and weekly goals and statistics-Trained associates and held interviews

Orange County, California Area

-Represented brand through my outfits and engagement of products in order to generate sales-Clothing choices, customer interactions, and overall atmosphere was contingent on my ability to live out Quiksilver's values-Performed multitasking and delegating between myself and other associates-Upheld my role as a team player to others successes, resulting in building strong relationships with my co-workers and initiating excellent team work-Assisted supervisor in managing and setting up in store social media account; branded photos for corporate approval and built overall month to month strategy-Managed and organized in store movie premiere by creating a marketing and promotional strategy and signage

Huntington Beach, California

-Obtained internship at Boardriders Inc. from February 2020 – March 2020 working directly under the Co-Founder, Bob McKnight, for the Boardriders Foundation, as well as Roxy McKnight in the ROXY Marketing Department -Assisted in planning events/ charitable activities for the Boardriders Foundation, aiming to promote the Foundation and create valuable partnerships-Proficiently executed multi-tasking in helping Roxy answer emails, as well as carrying out any projects at hand

Master'S Degree, Professional Communications

Bachelor'S Degree, Public Relations, Communications

Activities and Societies: Gamma Phi Beta Minor: Business Marketing

Gamma Phi Beta Social Media Manager & Pr Assistant

Activities and Societies: Gamma Phi Beta (Delta Delta Chapter) -Managed Instagram account aiming to obtain an image and promote.

Activities & Societies

Activities and Societies: PRactical ADvantage (PRAD Agency-Capstone course-CSUF) -Increased business and student outreach through social.

Integrated Arts

Studied multiple mediums of art including, but not limited to; visual arts, creative writing, photography, film, acting, singing, and dance.