VMS BioMarketing is a healthcare marketing agency which manages patient education networks for Fortune 500 companies in the pharmaceutical industry. • Drafted and executed all outbound print and e-mail marketing campaigns • Gathered and presented weekly post-program analytics and ROI, adjusting strategies accordingly to ensure strategic objectives were met• Actively managed multiple timelines to drive projects forward and met deliverables without sacrificing attention to detail • Developed strategic marketing content targeting under performing user segments, resulting in substantial revenue growth• Collaborated with internal and external partners to execute new brand marketing initiatives and drove successful end-to-end campaign execution for multiple client networks• Produced promotional newsletters from inception to completion, including writing copy and editing• Managed print and production budgets for all promotional materials, negotiating with vendors obtain optimal cost savings for clients• Played integral role in launch of two new products, accounting for 25% of annual revenue • Solicited customer feedback in order to guide future program enhancements and improve customer experience• Collaborated with software engineers on development projects and web testing • Served on VMS BioMarketing Social Media Committee *Relocated to Dallas, Texas, as my husband accepted a new position with his employer

• Provided customers with exemplary customer service through telephone and e-mail correspondence• Served as subject matter expert on proprietary software and network processes for team of 8 specialists• Guided sales force of 1,200 through program enhancements and re-branding initiative • Proactively identified trends and made recommendations on how to streamline current processes • Promoted to Operations Program Coordinator