Kelly Rossoni Email & Phone Number

Dublin, County Dublin, Ireland

Ireland

Managed assigned shipments from origin to destination, liaising with various departments both locally and globally;Planned, arranged, monitored and controlled all exports reefer containers;Operation of internal IT Systems (velocity, Phoenix), MS Office & associated tools;Dealing with general inquiries and queries by email or phone;Controlled and updated of all changes to the bookings and kept customers informed at all times;Daily communication with team members regarding operational status and changes;Co-ordinate with transport department to confirm which consignments are in order to ship and to optimise how loading should take place;Booking inbound/outbound loads with customers and warehouses;Vessel planning;Management of all paperwork required to allow the company to operate on behalf of customers(CMRs, Packing list, Commercial Invoice, etc.)Invoices approvals and sending reports daily;

Dublin, County Dublin, Ireland

Inbound/Westbound customer requirements service, order processing management, dealing with queries by email or phone;Managed and supported customers bookings, allocation of bookings to drivers and userdevelopment support through TMS;Monitored loading / unloading in European community up to arrival/departure;Feedback to the customer (internal and external reporting of the shipments) by email or phone.Analysed/approved invoices monthly to accounting team;Ensured the correct paperwork was sufficiently completed and in place for deliveries and collections;Managed booking slots weekly among Eurotunnel and shipping companies;Dealt with approved subcontractors in accordance with agreed rates;Liaised with depots and port terminals regarding collections or deliveries of the trailers/containers.Other Ad hoc duties as required.

Dublin, County Dublin, Ireland

Responsible for human resources through advertising positions, screening applicants and interviewing candidates.Frequent liaising with clients to provide after service, taking any request for new or extra personnel and placing current and new employees in a wide range of positions to fulfil those client requirements.Directly managing employees during peak trade, handling constant queries form callers and being on call around the clock to deal with and administer client and employee issues.

Dublin, County Dublin, Ireland

Ensured hours worked for over 2000 staff on our books were collected weekly;Balanced timesheet hours against contract hours to ensure correct payment;Managed and processed emails related to clients/staff queries;Registered and updated new clients information on the system;Managed over 400 emails weekly;Met strict deadlines in order to support payroll process wages;Contacted clients to clear up discrepancies with wages inputted for staff;Used various I.T systems such Origins, Timegate and Avido;Completed assigned tasks with time by determining priorities and optimizing time management.

Vitória E Região, Brasil

Fleet tracking a team of 23 drivers and planned their shifts weekly;Provided excellent customer service while dealing with several clients daily;Planned and coordinated the schedule for the vessel’s crew, flight requests, hotel accommodation and travel arrangements;Transport Planning and coordinated an average of 20 crew changes weekly to ensure each crew change was handled efficiently;Maintained detailed records of internal driver’s expenses and costs;Resolved daily issues with personnel, including timesheet, rosters, attendance schedulesand conflict management;Developed a sheet to manage driver expenses and reported to accounting manager.

Vitória E Região, Brasil

The first point of contact for passengers and visitors through the management of the reception area;Co-ordinated activities relating to airport information, reception of authorities and managed 25 guides of tours by the airport weekly;Answered personally or through a switchboard questions regarding scheduled flights and terminal facilities.