• Directs the activities of PCEMS, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings; ensures compliance with federal, state, and local laws, regulations, codes, and/or standards• Functions as a subject matter expert in emergency medical services including personnel, clinical, administrative, revenue cycle, education, risk assessment and ethics.• Supervises staff, which includes prioritizing, delegating and assigning work; and conducting performance evaluations.• Directs and manages the development and implementation of departmental goals, objectives, policies and priorities. • Oversees and encourages continuous administrative and clinical staff professional development• Establishes appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures• Creates, reviews and executes mutual aid agreements between PCEMS and other EMS response agencies• Reviews all significant reports, plans, and documents drafted by subordinate administrative staff.• Assesses and monitors workload, administrative and support systems. • Leads the development and administration of the department budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures; and implements budgetary adjustments as appropriate and necessary• Responds to and resolves difficult and sensitive inquiries and complaints• Serves on various boards, commissions and committees, as required• Works seamlessly with both career and volunteer EMS first responder personnel; and exercises leadership initiative to incorporate the PCEMS vision and goals for quality patient care in Putnam County• Functions as incident command or as part of unified command structure at scenes involving multiple patients or multiple agency complex incidents

Identify life threatening medical emergencies and determine the appropriate interventions based onfindings◦ Administer medications appropriate for each varying health care situation◦ Interpret 12-lead electrocardiograms and expedited the appropriate that included external electrictherapy and/or medications.◦ Perform advanced airway techniques such as endotracheal intubation and surgical/needlecrichothyroidotomies◦ Obtain and maintain sterile intravenous access for medication/fluid administration◦ Emergency Vehicle Operations◦ Address the social needs of patients and initiated the proper resources to best serve each case◦ Serve as a patient safety advocate◦ Interact with the general public on a professional and compassionate level◦ Create patient care reports and extensive medical care documentation

• Instructor for nationally accredited paramedic program affiliated with Eskenazi Health and theIndiana University School of Medicine• Government and Media Relations & Interviews for multiple local news networks• Overdose Lifeline and Opiate Crisis Education• Public Health Education and Community Events• Lead the Paramedic Programs re-accreditation process for the Committee on Accreditationof Educational Programs for the Emergency Medical Services Profession and received a 5 yearaccreditation with zero violations or citations• Program Development and Assessment• Conducted and assisted in mass casualty trainings with federal, state, and local agencies• Curriculum building and exam construction• Certified instructor in CPR, ACLS, PHTLS, GEMS, PEPP, and Emergency Vehicle Operations• Jointly reorganized the program to comply with new national educational standards and prepared forthe National Registry's "Paramedic Psychomotor Competency Portfolio" (PPCP) Project• New employee testing, hiring, training, and counseling• Critical problem solving and agency wide training for public health emergencies that includes thecurrent opiate crisis, ebola, and flu pandemics

• Program development and coordination• Serve as liaison between local and state government officials and general public• Public education on emergency medical services within the City of Indianapolis• Instruct interested parties in bystander cardiopulmonary resuscitation to achieve decreased mortalityrates in witnessed cardiac arrest• Instruct interested parties in opiate crisis prevention and education• Serve as a government representative for Indy Public

Conduct research in support of statewide EMS strategic plan◦ Jointly wrote an outline and draft for future EMS strategic plan◦ Jointly initiated a to-be audit by Federal EMS agency for recommendations◦ Created foundation for committee to establish topics and fully write EMS strategic plan

Identified life threatening medical emergencies and determine the appropriate interventions based onfindings◦ Administered medications appropriate for each varying health care situation◦ Interpreted 12-lead electrocardiograms and expedited the appropriate interventions that includedexternal electric therapy and/or medications.◦ Performed advanced airway techniques such as endotracheal intubation and surgical/needlecrichothyroidotomies◦ Obtained and maintained sterile intravenous access for medication/fluid administration◦ Facilitated long distance critical care transfers to outlying hospitals with more extensive medicalcapabilities based on current patient conditions and medical needs◦ Emergency Vehicle Operations◦ Addressed the social needs of patients and initiated the proper resources to best serve each case◦ Served as a patient safety advocate◦ Interacted with the general public on a professional and compassionate level