Kelly Waller Email & Phone Number

Strategic Goals and Outcome Planning: I help clients define clear objectives and chart a course toward achieving them.Organizational Readiness and Management: Ensuring that the business is prepared for growth, change, and operational efficiency.Revenue Evaluation and Generation: Analyzing revenue streams, identifying opportunities, and implementing.

Minnesota, United States

Isuroon Director of Operations/HRIsuroon is a grassroots organization working for the health and connectedness of East African women and their families so they may thrive in Minnesota and globally. Through education, advocacy, and empowerment, Isuroon enables women to build their own health and wellness, economic self-sufficiency, community engagement, and.

Ramsey, Minnesota, United States

• September 2021,Co-Led and began a start-up called Begin Anew. Begin Anew Recovery is an RCO (Recovery Community Organization) a nonprofit organization which hires certified peer specialists whose primary role is to.
• Shaped quality assurance standards and best practices ensuring program integrity and longevity.

St Paul, Minnesota, United States

• Senior Director of ProgramsAccord is a newly formed organization between Ally People Solutions and Community Involvement Program. Accord’s services include Day Supports and Employment Support for Adults with.
• Manage a leadership of six managers and coordinators and two program locations, employing 35 employees who provide advocacy, community inclusion, direct care, and employment opportunities.
• Coach and consult with leadership and program staff to assure quality services while respecting each person’s individualized life plan and rights.
• Directed and implemented 245D (DHS) state licensure and compliance for Day Supports Programs, which allows us to provide licensed services to over 200 vulnerable adults.
• Shaped quality assurance standards ensuring program integrity and longevity.
• Strategized and co-led with Executive Vice President the closing of four programs and opening of two new day support programs, realigning our cost structure.

• Director of Human Resources and Branch Supports Provided strategic HR leadership and guidance in the areas of talent management, retention, employee relations, communications, culture development, compensation and.
• Investigated and coordinated claims of discrimination, harassment, unemployment hearings, work compensation cases, and dispute resolution, minimizing labor dispute and litigation.
• Partnered with leaders to create a cultural experience that was positive, ethical, and inclusive. Reduced turnover and increased employee satisfaction survey results.* Implement and follow through on Family Medical.
• Fostered employee engagement through mentoring, coaching, and open-door access to leaders.
• Responsible for yearly compliance training on policy and procedures, safety, 245D licensing mandates, and skill building, assuring high quality standards and professional growth.
• Identified internal talent potential and training opportunities in support of Talent Management goals.

St Paul, Minnesota, United States

Program DirectorLed strategic program development, fostering innovation and driving organizational growth. Implemented transformative initiatives, resulting in substantial improvements in service delivery and person served satisfaction.Optimized program operations, streamlining processes and enhancing efficiency. Achieved measurable outcomes, including.

St Paul, Minnesota, United States

Designated Program Coordinator / Training SpecialistIdentified, developed, and wrote outcomes for individual service plans while ensuring compliance with state licensure. Compiled, analyzed, and distributed data information that evaluated the delivery of individualized services to participants.