Kelly Sanker Email & Phone Number

Orange, CA, US

San Diego, California, United States

-Composes and prepares written documentation and correspondence for the Hearing Representatives-Oversees and monitors hearing calendar to ensure proper coverage-Follows up with Workers’ Compensation Appeals Board for status updates regarding settlements and dismissals-Schedules depositions, including scheduling of court reporter, translator, and Applicant.

San Diego, California, United States

-Handled incoming, outgoing, and return checks as requested-Performed claim modifications in a timely manner-Updated department iPortal page when requested-Trained incoming claims support assistants in all aspects of the job-Accurately sorted shared inbox in a timely manner, alerted team members of urgent requests-Completed daily FROI report

Orange, California, United States

-Answered telephone calls from students, parents, and visitors in order to address concerns-Used quick problem-solving skills to help students resolve immediate issues-Assisted 30 students weekly with lockout codes for their residential halls

Greater San Diego Area

-Kept track of members, swimmers, and files using Microsoft Excel-Scheduled birthday parties and swim lessons for around 260 people weekly-Resolved customer complaints in order to preserve customer loyalty and retention rate

Irvine, California

-Researched new grant sources and leads to create potential funding opportunities-Assisted with grant calendar and proofreading of about 100 grant applications to ensure professionalism-Developed and wrote a grant application for $10,000 to request support and funding