Kelly Schrank, Ma, Els Email & Phone Number

Remote

• Perform initial reads and markups, check changes, initial uploads and re-uploads for promotional materials.
• Ensure content adheres to guidelines for annotating material and supporting references for Medical, Legal, and Regulatory review.
• Keep up with changes to client style and AMA Manual of Style and markup edits and corrections to materials as needed to stay current.
• Manage multiple projects simultaneously with concurrent deadlines.
• Contribute to efficiencies by being proficient with Veeva Vault PromoMats and Adobe Acrobat Pro.

Remote

• Working for pharmaceutical clients, agencies, doctors, and academics, I copy edit, fact check, and format manuscripts; standard response letters; AMCP, global value, and commercial dossiers; slides decks; proposals.
• Confirming document follows project style guides, journal style, and the AMA Manual of Style.
• Ensuring consistency in medical terminology, format, and style from section to section or document to document.
• Correcting grammar, spelling, punctuation, and formatting.
• Annotating and fact checking data points against journal articles and other materials.
• Verifying accuracy of references, editing for appropriate style, and adding references to EndNote library.

2024Oct 17: Presented webinar, Build a Better Checklist for Your Editing Tasks, to EFA.Oct 10: Presented webinar, Engineering Your Networking Experiences, to Editors Canada.Aug 27: Presented session Editing Manuscripts for Submission to a Scientific or Medical JournalAug 13: Presented webinar, To Be More Efficient and Consistent, Build a Better Checklist.

Remote

• As a remote contractor for AstraZeneca, drive the development of innovative new features for the AZmedical.com website. As a member of the “business” and the medical channel workstream, work with IT and stakeholders to.
• Attend daily Scrum meetings and biweekly Sprint planning meetings.
• Enter tickets into JIRA board to begin process of evaluating and adding new features.
• Work with Business Analyst and Architect to further refine requirements.
• Create step-by-step instructions for Medical Information personnel that explain how to ensure materials are published to the website.
• Troubleshoot access issues by working with IT and researching status of assets in Veeva Vault MedComms and PromoMats.

Clearwater, Florida, United States

• Working as a contractor, edited five certification courses for cybersecurity community.
• Walked through live eLearning course and documented edits in Excel.
• Edited PowerPoints, scripts, terms and definitions, quizzes, chapter and course objectives, and knowledge checks for eLearning course.
• Documented edits in Word for eLearning course containing 4 modules, learning objectives, and knowledge checks.

Denver, Colorado, United States

• Working on a contract for a Federal contractor going through an information technology (IT) divestiture. Responsibilities outlined at beginning of project were creating documentation of new systems as they are stood.
• Gathered initial deliverable, IT Workstream Assessment and Recommendations, which included proposed infrastructure, network, end user equipment, data management, and security posture.
• Edited 4 client policies, including cybersecurity, acceptable use, and social media.
• Drafted 6 policies, including access control, password protection, and clean desk/clear screen.

Seneca Falls, NY

• Working in office as a contractor for ITT Inc / Goulds Pumps, wrote and edited standard operating procedures (SOPs) for the information technology (IT) department.
• Worked with subject matter experts to create or improve documentation for department processes performed by the network and system administrators, voice team, and WinTel team. Topics included how to create workstation.
• Ensured new documents reflect new template and are consistent, user friendly, and accurate.
• Added flow charts, screenshots, and other graphical elements as needed to demonstrate processes, provide context, or assist in comprehension.
• Managed project to ensure completion of list of SOPS by scheduling meetings and following up with SMEs regularly. List of SOPs included 51 topics, which generated 64 documents of varying lengths (~3 to 25 pages each).
• Created style sheet, template, and glossary for future updates.

Syracuse, New York

• Working in office and remotely as a contractor for AXA Financial, wrote and edited policies, processes, and procedures for the Chief Information Security Officer.
• Created Style Guide, Glossary of Terms, and Job Aid (containing workflows, email templates, and review stages) and collaborated with another technical writer on creating templates and a template styles cheat sheet.
• As part of hardware asset management documentation team: o Participated in daily Agile stand-up meetings; o Collaborated with 6 workstream owners to put together process and procedure documentation for each workstream.
• In collaboration with software asset management lead, put together policy, process, and gap documents. Because there was not a dedicated team for this project, spent a considerable amount of time scheduling meetings.

Remote

• Working remotely, handled marketing and social media posts for company:
• Researched and developed or edited content and images for blog posts, then posted to company website using WordPress, and posted links to company LinkedIn page and Twitter (using Hootsuite).
• Prepared and implemented promotion plans for trade show attendance, including promotion of booth, giveaway, and associated sessions co-workers lead or attend.
• Created new marketing materials, such as case studies and flyers, using InDesign and Acrobat, and edited existing materials, such as brochures and presentations, when they are revamped.
• Edited website before launch of new branding initiative. Periodically made edits to company website using WordPress as requested.
• Managed team in taking over and revamping company employee newsletter, which was sent out via Mail Chimp.

Remote

• Working remotely, grew and managed small editing team for Medical Information division in AstraZeneca.
• Edited standard response documents, US formulary dossiers (Academy of Managed Care Pharmacy Format), slide decks, clinical executive summaries, guidance documents, and dossiers using Word, Acrobat, PowerPoint, and.
• Updated and maintained project style guides for US and global teams using Word and SmartDocs. o Managed updates through rewrites from various teams and the approvals process.o Trained all new hires on style guides via.
• Conducted troubleshooting for issues with Word and PowerPoint, and documented workarounds.
• Created and maintained documents to train writers on particular aspects of Word, Acrobat, and PowerPoint.
• Documented job instructions and workflows for writers and editors at beginning of project, during implementations of new systems, and when training new editors.

Morrisville, NY

• Taught Advanced Technical Communication to students in a variety of majors as one of their Humanities requirements.
• Created course from scratch, including lessons, assignments, and activities.
• Taught two classes per week (one course), incorporating real-world experience and major-specific needs to make course relevant and engaging.
• Communicated with students via Outlook and Blackboard Learn.

Working remotely, edited web-based training, storyboards, presentations, participant workbooks, and facilitator guides for CIGNA HealthCare’s employee training.- Corrected grammar, punctuation, and spelling errors.- Ensured documents follow project style guides and the Chicago Manual of Style.

Tampa/St. Petersburg, Florida Area

• Senior Technical EditorWorking remotely, created new types of electronic publications to help customers understand new products and how to use them in new industries.
• Edited press releases, product manuals, brochures, datasheets, ads, letters, and contracts.
• Created content for website, including 13 new Technical Notes, 5 new webpages, and 3 new Fact Sheets.
• Created 3 new manuals for new products as well as updating 13 manuals for existing products.
• Updated Price List for distributors, tracking all changes for the new versions (2007, 2008) and managing approval process.Documentation ManagerResponsible for all aspects of the Documentation department, including.
• Created 14 new manuals for new products as well as 4 new manuals for existing products, establishing a new and consistent style and format. Worked with chemists and industrial hygienist to gather information and.

Acting as “Product Champion” for software products, peripheral partners, and software features related to the Ruby point-of-sale terminal. − Launched new upgrade to Ruby Manager software product, which involved creating new packaging; establishing new systems for orders, shipments, and help desk responsiveness; handling customer, distributor, and internal.

Ma, Technical Communication, 4.0

Activities and Societies: member of MNSU student chapter of STCCoursework: Writing for the Web, Writing for the Health Professions.

Bs, English

Activities and Societies: editor and occasional writer at The State Times, campus newspaperMinors in Women's Studies and Creative Writing