Kelly Conley

Kelly Conley Email and Phone Number

Communication and Media Manager @ Spokane Regional Emergency Communications
Spokane, WA, US
Kelly Conley's Location
Spokane, Washington, United States, United States
Kelly Conley's Contact Details
About Kelly Conley

Core StrengthsMarketing & Creative Strategy Development – Skilled in analyzing market opportunities, conducting competitive research, and developing targeted go-to-market strategies that drive growth, awareness, connection, and brand visibility.Demand Generation – Extensive experience creating and executing demand generation programs tailored to consumers, small business, and enterprise, enhancing lead funnel growth and sales alignment.Cross-Functional Leadership – Strong collaborator who aligns marketing efforts with sales, product, and operations teams to create cohesive initiatives that drive business results.Data-Driven Campaigns – Proficient in using marketing analytics to track KPIs, optimize campaign performance, and guide strategic decisions.Customer Engagement & Brand Loyalty – Expertise in developing high-impact campaigns that foster customer engagement, retention, and brand trust, across telecommunications, utility, and government sectors.Resource Optimization – Proven success in managing multi-million-dollar budgets and ensuring effective resource allocation to maximize ROI.Relationship Builder & Influential Mentor: Skilled in fostering meaningful connections across all levels of an organization, a trusted mentor and advocate for employee growth and engagement. Known for creating collaborative environments that empower teams, leveraging strong interpersonal skills to influence positive outcomes, championing initiatives that support both individual development and organizational success.

Kelly Conley's Current Company Details
Spokane Regional Emergency Communications

Spokane Regional Emergency Communications

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Communication and Media Manager
Spokane, WA, US
Kelly Conley Work Experience Details
  • Spokane Regional Emergency Communications
    Communication And Media Manager
    Spokane Regional Emergency Communications
    Spokane, Wa, Us
  • Spokane Regional Emergency Communications
    Communication & Media Manager
    Spokane Regional Emergency Communications Sep 2022 - Present
    Led Employee and Public Communications for Spokane Regional Emergency Communications: Managed all internal and external communication channels, including social media and website development, to ensure consistent, impactful messaging.Developed Engaging Collateral and Launched First Mobile App: Created the agency’s first mobile app, significantly enhancing public education efforts and support for community events.Strengthened Media Relations and Content Strategy: Successfully handled media relations and produced compelling content to promote and support the agency’s mission, increasing public awareness and engagement.
  • Spokane Regional Emergency Communications
    Communications Officer I
    Spokane Regional Emergency Communications Jan 2022 - Sep 2022
  • Avista
    Senior Manager, Digital Communications
    Avista Jun 2007 - Nov 2021
    Spokane, Wa, Us
    Directed and executed digital communication strategies across all company channels, ensuring customer-focused, cohesive messaging.User Experience (UX) and Customer-Facing Technology Leadership: Spearheaded UX strategies and managed high-impact projects for customer-facing technology, including websites and digital platforms, focusing on usability and enhanced customer experience.Cross-Functional Project Management for Customer Experience: Led collaborative initiatives with enterprise technology and customer service teams to drive customer satisfaction through strategic usability enhancements.Executive Presentations and Strategic Influence: Regularly presented to executive leadership on content and digital strategies, development of digital channels, and project advancements, influencing company-wide digital initiatives.Business Case Development for Digital Innovation: Built and presented business cases for new web platforms, mobile applications, and pay-by-text solutions, securing executive approval and aligning digital advancements with business goals.Leadership of UX Team for Strategic Projects: Managed a team of UX professionals, guiding critical projects that improved customer engagement and supported organizational objectives.UX Certified (NN/g), December 2015
  • Ecova
    Director, Marketing And Communications
    Ecova Dec 2004 - May 2007
    Spokane, Wa, Us
    End-to-End B2B Marketing and Communications Management: Directed all aspects of corporate marketing, including web presence, channel strategies, sales support, corporate communications, and internal employee engagement.Strategic Customer Acquisition and Retention Initiatives: Developed and executed targeted programs to drive customer retention and acquisition, enhancing loyalty and expanding market share within the B2B sector.Trade Show, Event, and RFP Management: Led trade show and event planning to increase brand visibility and foster relationships with key industry partners. Managed RFP processes, ensuring alignment with client needs and positioning the organization as a preferred partner.
  • Xo Communications
    Sr. Manager, Field Marketing
    Xo Communications Mar 1999 - Dec 2004
    Herndon, Va, Us
    Progressive Leadership in Marketing Operations: Held increasingly responsible roles within the marketing department, leading acquisition, retention, and lead generation initiatives to support direct, indirect, and national sales teams across key markets, including Seattle, Portland, Spokane, San Francisco, Denver, Salt Lake City, and Phoenix.Data-Driven Campaign Tracking and Reporting: Accurately tracked and reported on program performance, ensuring clear communication across departments and driving motivation for sales support initiatives.Sponsorship and Media Relations Management: Negotiated and managed all aspects of sports and community sponsorships to enhance brand visibility. Responded to media inquiries with well-crafted message points and guided management responses.Trade Show and Event Coordination: Designed and coordinated trade show events to strengthen brand presence and foster client relationships. Developed and distributed collateral materials to support sales and marketing efforts.Comprehensive Event and Promotion Execution: Planned and implemented a range of internal and external events and promotions, bolstering employee engagement and community outreach.Community Engagement and Brand Representation: Actively represented XO at community events and served on various boards and committees, continuously working to elevate brand reputation in local markets.

Kelly Conley Skills

Online Marketing Digital Marketing Marketing Leadership Management Internal Communications Marketing Communications Program Management Strategic Planning Cross Functional Team Leadership Corporate Communications Energy Efficiency Social Media Marketing Customer Service Sales Lead Generation Direct Marketing Account Management Email Marketing Marketing Strategy Project Management Strategy Cross Channel Marketing Strategic Partnerships Promotions B To B Marketing B To C Marketing

Kelly Conley Education Details

  • Gonzaga University
    Gonzaga University
    Communications & Leadership
  • Uc San Diego
    Uc San Diego
    Sociology
  • California State University, Fresno
    California State University, Fresno
    English
  • Dos Pueblos High School
    Dos Pueblos High School

Frequently Asked Questions about Kelly Conley

What company does Kelly Conley work for?

Kelly Conley works for Spokane Regional Emergency Communications

What is Kelly Conley's role at the current company?

Kelly Conley's current role is Communication and Media Manager.

What is Kelly Conley's email address?

Kelly Conley's email address is ke****@****orp.com

What is Kelly Conley's direct phone number?

Kelly Conley's direct phone number is +173430*****

What schools did Kelly Conley attend?

Kelly Conley attended Gonzaga University, Uc San Diego, California State University, Fresno, Dos Pueblos High School.

What are some of Kelly Conley's interests?

Kelly Conley has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Home Decoration, Children, Cooking, Electronics, Crafts, Fitness.

What skills is Kelly Conley known for?

Kelly Conley has skills like Online Marketing, Digital Marketing, Marketing, Leadership, Management, Internal Communications, Marketing Communications, Program Management, Strategic Planning, Cross Functional Team Leadership, Corporate Communications, Energy Efficiency.

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