Kelly Scott Smith Email & Phone Number

Deforest, WI

• Oversee Shipping and Receiving Department
• Schedule LTL freight shipments with local and national carriers for machine shipments
• Complete Shipper's Letter of Instruction, Commercial Invoice, Certification of Origin, Wood Declaration, for international ocean and Air shipments
• Shipments to US, Europe, Canada, China
• Direct customer contact in regards to shipments
• Handle freight claims with carriers

Madison, Wisconsin Area

• Oversee Shipping and Receiving Department
• Schedule LTL freight shipments with local and national carriers for machine shipments
• Coordinate container shipments and clearance paperwork
• Complete Shipper's Letter of Instruction, Commercial Invoice, Certification of Origin, Wood Declaration, for international ocean and Air shipments
• Shipments to US, Canada, Europe, Mexico, South America, Australia, Asia
• Book special equipment for difficult delivery locations

Madison, Wisconsin Area

• Customer service support via phone and on site
• Create and place purchase orders using QAD - MFG/PRO
• Negotiate with vendors to maintain quality and on time delivery
• Process RMA's to return components to suppliers
• Forecast requirements for components
• Multi-line phone system

Madison, Wisconsin Area

• Customer Service Support for customers and service technicians
• Provide On-Site Technical Support (Mechanical and Electrical)
• Troubleshoot electrical and mechanical during testing
• Assembly with power, hand, and pneumatic tools
• Write assembly documentation for product lines
• Train employees using verbal, written, and hands-on styles

Associate Of Applied Science, It Network Specialist; Studies

PLATFORMS: Windows 2000/XP/VISTA/7/8.1/Server 2008, Linux Server PROGRAMMING: Perl SOFTWARE: Microsoft Office 2003/200/2010, Putty (SSH).

Education record