Kelly Shaw, Cvw Email & Phone Number

Norwood, Massachusetts, United States

Achievements:- Creating a world-class onboarding program that is a blend of facilitator-led instruction, mentoring, scenario-based training, videos and e-learning for Sunrise's 28,000 employees. It captures the enthusiasm of new employees using blended learning and adult learning design principles.- Making drab topics engaging through videos, creativity, humor and storytelling.- Receiving my Certified Validation Worker designation (year-long specialized training for connecting with people with dementia) to further enhance my ability to develop training as a SME.- Collaborating with legal and risk management to address compliance and regulatory obligations for mandatory training.Expertise:- Managing complex projects with multiple, concurrent deadlines.- Blending the ideas of up to 100 subject matter experts (SMEs) into a single finished product we are all proud of. - Writing, coordinating, designing and launching dozens of training initiatives - whether the training format is self-study, facilitator-led, or e-learning. - Creating training for audiences at all levels of the organization to meet their unique needs. - Listening and responding to the needs of stakeholders.- Managing vendors.Progressed from consultant to Education Manager to Senior Manager.

- Led a team of subject matter experts across the country to successfully develop and deploy a certificate program for executives. Topics included customer service, risk management, finance, sales and operations. - Wrote engaging and business-minded facilitator-led courses and other training aimed at helping operators expertly manage their communities.

- An enterprising executive who saw an opportunity in the long-term care market and turned it into a portfolio of approximately 100 books, newsletters and media. - Responsible for a product line of more than $1 million and a staff of 10. A leader in new product development, I progressed from editor to executive editor to group publisher during my tenure.

Beverly, Ma

Award-winning reporter for a daily newspaper north of Boston. Responsible for writing front page stories daily, as well as inside articles. Received several Associated Press awards and a coveted national award for investigative journalism.

Geneva, Ny

Award-winning reporter for the city of Waterloo, NY. Received several Associated Press awards for news coverage and investigative journalism.