Kelly Sheehan Email & Phone Number

Bellevue, Washington, United States

Oversee collections of Commercial Accounts, working with our Sales and customer's Accounts Payable Team to resolve any billing issues.

Bellevue, Wa

Bellevue, Wa

Seattle

- Provide administrative support to all departments in addition regular duties.- Drive consumer satisfaction through above and beyond customer service ensuring repeat customers.- Train staff on how to problem solve operational, maintenance, and guest emergencies.- Update maintenance records by computerizing record keeping setting up an algorithm to track recurring issues.- Provide sales support by analyzing hotel data to seek out clients for preferred contracts thereby guaranteeing revenue during slow periods.- Streamline operations by developing reports to guide and train staff of duties and how to communicate information to all departments.

Downtown Seattle

- Provided administrative support to operations, sales and accounting.- Managed company Outlook calendars by creating events and notifications for banquets, groups, transportation needs, and training others on the use of Outlook calendars.- Increased effiency of Outlook calendar management time by implementing recurring calendar events.- Assisted multiple parts of the business; auditing vendors, analyzing group sales and hotel revenue, providing admin support and IT services- Developed fluency in Excel through creating/maintaining group revenue charts and walk-in forecasts.- Drove internal decision-making by developing predictive models to generate assumptions and projections for future scenarios.- Increased consumer confidence in our products by creating a social media site providing details and marketing for banquet services.- Conducted market research to seek out new clients for banquets and catering events.

Downtown Seattle

Marysville, Washington