Student Services Data Entry Clerk
Central Indiana-Indianapolis, In
Utilized student advocacy skills along with strong customer service skills, possessing a positive attitude with a desire to identify and support student success going beyond surface answers and getting to the root cause of the problem to solve it effectively.Data entry included correcting errors on documents; pulling of forms, transcripts, and forms for audits; document imaging tasks. Provided assistance on front-line with registration, changing enrollment, verifications, and adding and dropping of class programs in database and through using Banner/Student Information System. Processed transactions for walk-ins, staff and student personnel with questions, including those calling via phone or email. Processed and entered incoming high school and college transcripts, testing scores, loan deferments, corrected programs, degree and specialty changes accurately. Assisted with making IDs, parking tags, filing, prepping and packing package creations for upcoming events. All duties carried out under FERPA guidelines.