Kelly Smith Email and Phone Number
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I have 21 years of experience in marketing, specializing in building brands, customer acquisition, conversion, leading integrated multi-channel strategies, and creating content across various industry verticals. This experience includes global interactions, managing cross-functional agency partnerships, B2B/B2C media, video production, content strategy development, digital, and eCommerce. I see myself as a full-funnel marketer who enjoys fostering growth for my teams, establishing processes, and driving the expansion of companies.Currently, I am leading all paid media, go-to-market strategies, SEO, and blog content strategies for Best Egg, Inc., a Fintech start-up based in Wilmington, DE, while working remotely.In my previous leadership roles, I have worked with three national retail brands: Ace Hardware, OfficeMax, and Ulta Beauty. Additionally, I gained experience at an advertising agency, Zimmerman Advertising, where I supported clients such as Michaels Arts & Crafts, Essilor USA, Transitions, EltaMD (a Colgate-Palmolive product), and Planet Fitness.I am open to opportunities in companies with a strong, positive culture prioritizing growth. I am comfortable presenting to various audiences, including the C-suite, partners, and the board, as well as training entry-level employees. I have experience working with budgets of all sizes, from small to up to $60 million, and can develop efficient strategies to help your company achieve its goals.“Be humble. Be hungry. And always be the hardest worker in the room.” – Dwayne Johnson
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Senior Director Of Digital MarketingBest EggTexas, United States -
Senior Director Paid Media & Go-To-Market StrategyBest Egg Mar 2024 - PresentWilmington, Delaware, Us- I currently lead a team responsible for all paid media, SEO, organic social, event planning, go-to-market product strategies, and, content development. - Accountable for a forecast of $XXXM annual applications and originations across 3 products, and a +$30MM efficient media budget. - Assigned business lead by executive leadership for a company-wide multi-channel attribution project.- Designated marketing lead for the Best Egg Flexible Rent product for all partner and renter marketing efforts, and all go-to-market strategies for launches.- Established a foundation for go-to-market approaches for all new product and feature launches.- Created a cross-department content calendar and process for the company to support key content milestones and cross-channel integration. -
Director Of Digital MarketingBest Egg Jan 2022 - Apr 2024Wilmington, Delaware, Us- I am the current lead of all full-funnel paid digital marketing with a focus in Acquisition strategy, SEO site management and content strategy. Leading a team up to three and four agency partners (paid search, all non-search paid channels, content development and CRM management) - Accountable for a forecast of $XXXM annual originations, a +$30MM efficient media budget which has shown a current increase in digital contributions of +106% within originations.- Currently hitting record-level paid digital efficiencies and record-setting originations for the company.- Assigned business lead by executive leadership for a company-wide multi-channel attribution project.- Partner in creative development and paid digital representative for creative agency reviews/RFPs- Developed and led paid and SEO agency RFPs, contract negotiations and off/onboarding process- Created a cross-department content calendar and process for the company to support key content milestones and cross-channel integration. -
Senior Vice President, Group Account DirectorZimmerman Advertising Jan 2020 - Jul 2021Fort Lauderdale, Fl, UsEssilor USA, Transitions, EltaMD, and Planet Fitness- Account liaison and lead between a Fort Lauderdale-based agency team and Dallas-area clients to support senior-level negotiations for B2C/B2B, creative/messaging strategies, full-funnel channel media-mix plans and defined reporting to track effectiveness, efficiency and clarity of overall business results.- Responsible for annualized media budgets up to $46MM and creative/production of $4MM. - Full funnel content and audience development, with data analysis to determine proper optimizations towards greater success MoM. - Reacted to COVID implications and completed 360 restructured campaigns targeting consumers with mask and COVID safe messaging.- Client appointed lead partner of six external agencies to maximize overall impact and achieve goals such as a 5% brand lift, 40% B2B growth and a company goal of a $27 Cost Per Book.- Hands-on development of a media strategy utilizing prospecting and retargeting, including DCO display, search, TikTok/FB/IG, digital publication partnerships with Conde Nast, Bustle, Meredith, New Beauty and WebMD, to drive conversion directly to site and/or Amazon.- Primary focus of continuous learning and improvement, through analyzed metrics and efforts of consumer insights, optimized performance, qual/quant research, test/control, brand lift, GA, double gap analysis, weekly/ monthly/quarterly business reports.- Appointed EltaMD and Planet Fitness (Tier 2 - local/regional) account lead February 2021. EltaMD is the first CPG client for Zimmerman Advertising.- Mentored a team of 8 and indirect team of approx. 15. -
Vice President, Account DirectorZimmerman Advertising Jan 2018 - Jan 2020Fort Lauderdale, Fl, UsMichaels Arts & Crafts, Essilor and Transitions- Appointed as Key Account Director Lead for Michaels Arts & Crafts. All previous Account Director functions continued.- Client appointed all-agency lead between 5 other client agency partners.- Governed celebrity video production (Busy Phillips), promo heavy campaigns and CRM targeted Addressable TV, aiding in the success of a 2% to 20% comp sales growth YoY, +25% in dotcom traffic growth, +12% sales lift with the current customer base.- Aided in the creative development of the Michaels App re-brand and launch.- Activated Slime Campaign executions, including video production of CGI slime on the Nasdaq towers.- Michaels account ended Dec 2019. - Appointed Essilor & Transitions account lead, the first B2B, CPG-like and global client for Zimmerman Advertising September 2019. -
Account DirectorZimmerman Advertising Nov 2016 - Jan 2018Fort Lauderdale, Fl, UsMichaels Arts & Crafts- Paid Media & creative AOR Dallas-based lead, supporting a Fort Lauderdale-based agency team and Dallas-area client - Michaels Arts & Crafts. - Responsible for annualized budgets up to $23MM and tracking effectiveness, efficiency and clarity of overall business results, which support key category initiatives, the clients brand vision/purpose, customer retention, acquisition, and a +2% sales growth YoY. - Restored relationship with data-centric client (SVP and EVP of Marketing) by ensuring extensive communication to maintain trust and facilitate transparency. - Determine appropriate branding and promotional strategies through qualitative and quantitative research initiatives, focus groups, competitive analysis, sales/visits analysis, double-gap test and control campaigns and KPI/benchmark monitoring.- Presented and optimized national & hyperlocal digital campaigns utilizing social networks, GDN, eCommerce, and SEO/SEM which delivered on monitored KPIs. - Collaborated with three direct reports and over twenty in-direct reports. -
Sr. Integrated Marketing Manager - Brand DevelopmentUlta Beauty Apr 2016 - Nov 2016Bolingbrook, Il, Us- Strategic lead of a cross-functional team in developing and implementing GTM plans for existing/new product launches, as well as new store growth, local marketing, low doors, and competitive intrusions through email, digital, the Ulta Beauty blog, influencers and traditional media.- Editorial content development lead, who determined timing of inspirational, educational, and engaging stories; which support trends, key national campaigns, product integration, digital and influencer partnerships – examples can be found at www.ulta.com/mix- Integrated marketing lead for 360 degree brand launch plans and key trend campaigns to drive awareness, create acquisition, retention and meet business objectives for Ulta Beauty’s house and prestige brands- Collaborated with social and PR leads in finding and managing a brand narrator/voice; as well as approximately 12 tiered beauty influencers, which will aid in overall content development, brand launches and national campaigns- Directly managed 1-2 reports and multiple in-direct reports across several departments; including a media and digital agency -
Integrated Marketing ManagerUlta Beauty Jan 2012 - Apr 2016Bolingbrook, Il, Us- Financial P&L accountability for $6.6MM, executing 520 store openings which exceeded forecast by 19% and a +4% trend above first-year forecast. - Planned media, executed and analyzed over 500 individualized grand opening plans; as well as maintain 100 new store openings on an annual basis. These plans involve print, media, digital, social, blogger/PR support, out-of-home, signage and test/prove opportunities.- Chosen marketing representative and liaison for 4 key cross-functional committees: Real Estate Board Committee, Low Door Committee, New Market Entry Committee and the Ethnic Task Force Committee.- Audience presenter to Executives, Real Estate Board and Ulta Beauty employees (+180 audience).- Secured cross-promotional national partnerships and events with DSW, QVC, Her Campus and Chegg.com to drive brand awareness, in-store and eCommerce traffic by 3%.- Integrated the first local marketing strategy for the company, which was inserted to support national and regionalized campaigns. - Increased sales and facilitated customer acquisition/retention after developing the company’s first bilingual loyalty marketing collateral.- Continuous collaboration with the store operations, finance, merchandisers and real estate teams on a daily basis.- Directly managed 1-2 reports and multiple in-direct reports across several departments; including a media and digital agency -
Assistant Manager - Field MarketingOfficemax Oct 2010 - Jan 2012Us- Traveled 20% throughout the year and accountability for a $1.9 Million budget.- Led market research, tests, analysis and retail marketing communication for 10 focus markets, while creating internal communication strategies to support store closings/openings. - Developed monthly reports: store closings/openings, competitor closings/openings, relocations, remodels and disaster relief marketing.- Developed a store refresh marketing program which drove a 3.5% - 20% coupon redemption rate.- Collaborated with merchants for special product deals and vendor supported opportunities.- Negotiated partnership contracts with Groupon and Restaurant.com. - Developed a new grand opening process and timeline; specifically for the Alaska market.- Reviewed, approved and worked closely with legal counsel to negotiate contracts for new/existing vendors. -
Consumer Marketing Field Specialist - Midwest DivisionAce Hardware Corporation Apr 2006 - Oct 2010Oak Brook, Illinois, Us- Key marketing contact for 32 District Managers and 46 retailer groups within 13 states (1,300 retailers). Traveled 80% throughout the year.- Developed annual consumer marketing plans, loyalty plans, and sponsorship activities for each of the 46 retailer groups; as well as negotiating media, print, and direct mail supporting co-op budgets up to $500k.- Marketing presenter and trainer to retailer groups and corporate meetings for audiences up to 120.- Nation-wide key marketing lead for collaborated with cross-functional teams in researching opportunities, solutions and developing a 6 month plan for underperforming retailers.- Implemented integrated partnerships with the Cubs, White Sox and Minnesota Wild teams utilizing retailer funds.- Won the M.V.P. Ace Hardware Division Retail Assistance Award in 2006. -
Helpful Hardware Club ConsultantAce Hardware Corporation Jan 2005 - Apr 2006Oak Brook, Illinois, Us- Midwest (HHC) consumer loyalty program contact for 32 District Managers and 46 retailer groups within 13 states (1,300 retailers). Traveled 80% throughout the year.- Responsible for selling the benefits of the loyalty program and signing-up new and legacy Ace Hardware owners on implementing the loyalty program within their store(s) - program was optional.- Trained store owners and employees on loyalty program benefits, usage and talking points for signing up consumers at point-of-sale.- Prepared sales-driving loyalty marketing strategies utilizing CRM tools to target new and existing purchasers through traditional marketing efforts (direct mail, email and newspaper print/inserts).- Tested multicultural (Spanish & Polish) opportunities through traditional print opportunities (direct mail and newspaper print/inserts).- Created a company-wide “Local Event Planning Guide” for peers and individual owners to utilize. -
Visual MerchandiserAce Hardware Corporation Jun 2003 - Jan 2005Oak Brook, Illinois, Us- Organized and facilitated the merchandising of new store ground-ups, relocations, remodels and resets; while assisting in store layout designs and placement of seasonal and non-seasonal displays. - Assisted in the conversion process for new Ace Hardware owners, re-pricing strategies and trained store employees in cycle counting and inventory management.
Kelly Smith Skills
Kelly Smith Education Details
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North Central CollegeMarketing -
Analytics AcademyAdvanced Google Analytics -
Analytics AcademyGoogle Analytics For Beginners
Frequently Asked Questions about Kelly Smith
What company does Kelly Smith work for?
Kelly Smith works for Best Egg
What is Kelly Smith's role at the current company?
Kelly Smith's current role is Senior Director of Digital Marketing.
What is Kelly Smith's email address?
Kelly Smith's email address is ke****@****hoo.com
What is Kelly Smith's direct phone number?
Kelly Smith's direct phone number is +135224*****
What schools did Kelly Smith attend?
Kelly Smith attended North Central College, Analytics Academy, Analytics Academy.
What skills is Kelly Smith known for?
Kelly Smith has skills like Marketing Strategy, Retail, Marketing, Advertising, Sales, Management, Integrated Marketing, Market Research, Email Marketing, Leadership, Strategic Planning, Merchandising.
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