Led design and implementation of employee benefits, compensation leveling, and total reward programs for international populations; owner of annual US open enrollment• Full employee lifecycle management; onboarding, employee engagement programs, performance management process, and offboarding• Strategic partner with with senior leadership to consultant and coach on how talent strategy impacts business; including talent acquisition, talent management, and ways of working• Culture ambassador for fully remote international team; partnered with leadership to integrate Equity,Diversity, and Inclusion best practices across all functions of the organization• Fully responsible for HR Technology function, including implementation of ADP Workforce Now for US and Canada populations

• Coaches managers on effective management techniques through formal training sessions and one-on-one meetings as needed • Central point of contact for People team, answer employee questions; provide assistance and support • Support HR systems and leverage HRIS data for reporting, analysis and business decisions• Manage conflict and creatively resolve issues to mitigate risk• Manage retention through onboarding, staff engagement surveys, offboarding, and exit interviews• Work closely with talent partners to ensure smooth hiring process, conduct 30/60/90-day check-ins with hiring managers to ensure new hire is a great fit• Oversee benefits administration, plan management, compliance testing, and mandatory reporting• Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; review policies and practices to maintain compliance• Administration of FMLA and company Paid Parental Leave policies • Create learning and development programs to provide internal development opportunities for employees• Cultivate a culture of diversity, equity, and inclusion through passive and active programs including workshops, mentoring programs, and leadership programs; emphasizing company values

• Point of contact for daily People Operations functions, including employee lifecycle and immigration• Benefits administration and FMLA management for US based employees • Manage HRIS employee data, technology, and tools• People Operations project management, including employee recognition and rewards program• Leadership position in employee engagement programs; led implicit bias workshop, created action items to drive positive change in the workplace

• Implementation of HRIS; ownership of all HR related employee data, technology, tools, and systems• Oversee benefits administration, compliance testing and mandatory reporting • Support the creation of a strong operational foundation in a growing startup culture • Ad-hoc human resources projects as needed • Spearhead Events Planning committee

• Source qualified candidates for multiple roles in a variety of industries from entry to executive level • Manage candidate experience from phone screen, interview coaching, interviews to onboarding• Identify and expand client relationships, generate leads and conduct contract negotiations

Operations and Staffing Supervisor: March 2011-September 2014• Create, edit, and publish weekly schedule for up to 95 full and part time associates, accounting for all individual availabilities and time off requests, with awareness to peak traffic times and all special store events• Lead all new hire training, collect and maintain all proper HR paper work and associate files• District trainer in the ACES scheduling system for the ten other store locations in the Central Chicago area• Wrote training materials for all newly hired Operations and Staffing supervisors, a published company tool as of Fall 2013• Audit daily bank deposit record, and research all cash variances to support store shrink goals• Complete weekly and monthly Shrink Assessments to support store shrink goals• Lead physical inventory• Take minutes and detailed notes on all sales leadership team meetings.• Source candidates, schedule interviews, check references, and fill open positions with top talent• Plan, drive, and execute visual brand guides to completion within budgeted time allotted• Complete monthly supply and packaging orders within allotted store budget• Follow up on all daily organizational and operational tasks• Maintain organization and cleanliness of all non selling and break areasCategory Supervisor of Lingerie: August 2009 – March 2011• Provide a best in class service and selling experience to all customers• Lead store walk-through and visits from home office, speaking to store category goals and growth over last year• Facilitate bra certification classes and learning labs to support associate learning and development• Coach and develop key bra selling behaviors to top talent in the fitting room and on the sales floor• Listen, connect, and inspire internal and external customers to gain feedback to improve their experience• Support brand loyalty by meeting and exceeding store credit goals