Kelly Sprong Email & Phone Number

Plano, Texas, US

Building on the exceptional work of Tyler's Property and Recording teams, I am spearheading the development and implementation of a comprehensive Client Success Program, aiming to elevate the client experience to unprecedented levels of excellence. I am honored to work alongside a team of professionals and collaborate with our valued clients to create.

Denver, Colorado, US

Strategic leader responsible for critical business decisions impacting the direction of the organization and our go-to-market strategy.Developed an innovative sales strategy to acquire new business for the organization, and work towards shifting to a recurring, predictable, revenue model.Collaborated cross-functionally with internal teams (leadership.

New York, NY, US

Partnered with the sales team to ensure smooth transition and onboarding experience.Proactively built relationships with customers to create mutual trust.Successfully carried-out the full-sales cycle for any growth opportunities in existing customer accounts.Acted as advisor to customers to ensure they leveraged the Datadog solution effectively.Monitored.

Plano, Texas, US

Accountable for achieving and exceeding targets including identifying, developing and closing recurring renewals, expansions and net new business. Maintain a deep understanding of the technology and be able to articulate our mission and value to existing and new prospects.

Plano, Texas, US

Proven record of exceeding goals, contributing to $2.7 million in sales in 2017; honored with invitation to President’s Club.Crafted demonstrations for over 150 sites including Fort Worth, Austin, San Diego, Detroit, and Las Vegas.Collaborated with account executives, product managers, software developers, analysts, and other groups ensuring the successful.

Plano, Texas, US

Managed all aspects Tyler Public Safety Support team.Increased support staff efficiency in closing incidents by 40%.Achieved 96% client satisfaction rating.Decreased overall support backlog by 52%.Overcame departmental challenges by implementing standardized procedures.

Plano, Texas, US

Organized and facilitated fundraising and adoption events.

Created and managed social media accounts including Facebook, Twitter, Pinterest, and YouTube. Developed relationship with non-profits to provide information and support.

Oakland, CA, US

Lead Account Manager of 27 existing Whole Foods accounts in 4 states to ensure clients have adequate supply, support and marketing materials to successfully promote and sell productCoordinated sales and logistics, including financial duties and tax forms, at 7 local events such as Denver County Fair and Taste of Colorado*Back to the Roots is a 100%.

Amsterdam, NL

Lead Business Liaison in charge of developing a professional network of environmental leaders.Developed long-term business connections between Greenpeace and Denver Chamber of Commerce, Aspen Skiing Company, and other prominent local leaders.Directed a trip to Washington D.C to lead a discussion with U.S. Representative Jared Polis and Senator Mark Udall.