Provided support to department managers with the implementation and event execution. Contributed to the timely and accurate coordination of projects. • Assisted with location, food, transportation and presentation arrangements as assigned. Provided input on communications to team members for various projects.• Worked within project timelines with a work plan schedule and met all established project deadlines.• Provided successful execution of events by providing superior class customer service.• Quickly made good decisions and provide alternate solutions in times of a problem.• Assisted with the producing program materials, signage and attendee communications. • Coordinated with managers on program details and production of event itineraries/agendas.• Maintained accurate records, system input and complete file management of materials developed/ordered as assigned.• Assisted in the purchasing of supplies, printed material and promotional items related to business, meetings and incentive travel.• Assisted with coordination and assembly of items, packets, binders for various group and incentive events.• Assisted in the tracking of financial expenses for Business Support Services using appropriate systems, procedures and practices for account reconciliation, purchasing tracking and other registration and survey functions.• Developed and streamlined processes to improve efficiency and productivity through standardized process development.• Recommended and assisted in the implementation of project improvements.• Developed and managed (Incentive Trips and Managers’ Leadership Conference) social media pages within the company’s internal platform (Workplace by Facebook). Also creating/posting executive videos and contests to build excitement and participation.

Provided the implementation and event execution within the Meeting, Incentive and Business Travel department.• Budgeted, researched and planned for Signet’s Group and Incentive Programs.• Researched, recommended and purchased supplies/promotional items specific to programs.• Negotiated pricing, contract terms and services.• Implemented creative, timely and accurate corporate events.• Applied onsite standards and techniques to anticipate and resolve on site challenges.• Designed, implemented and analyzed survey results.• Assisted with budget, planning and implementation inventor’s meetings and board meetings.• Planned, logistics and event execution of corporate events including, but not limited to annual Managers’ Leadership Conference, Incentive Trips Annual St. Jude Children’s Hospital Incentive Trips, etc.• Assisted in raising funds and awareness of St. Jude Children’s Research Hospital, while utilizing marketing materials and adhering to guidelines.• Coordinated programs that ranged from 1 to 7 days and for groups from 50 to 4,000 people.• Video production from concept to filming until final version.

Provided executive level administrative support to Vice President of Field Repair, including written and e-mail communication, calendar management, and meeting planning. • Assisted the Vice President administratively in his daily responsibilities.• Accountable for developing and maintaining all repair reporting on a monthly basis to achieve corporate goals.• Maintaining and updating the field repair database to ensure accurate information.• Responsible for repair surveys and analysis of the compiled information.• Planned and coordinated department meetings and activities.• Prepared meeting agendas and PowerPoint presentations.• Interfaced with executive management, vendors and suppliers and act as a liaison between executives, both inside and outside the organization.