I am a results-driven senior Program Manager with extensive experience in managing software development projects of varying size and complexity in a global environment. I hold a PMP certificate since 2007 and have been continuously learning and up-skilling my expertise. In addition to the project/program management role, I have practical experience in team management and stakeholder management demonstrating strong leadership skills and stakeholder management capability.Profile Highlights• More than 20 years project & program management experience plus technical management experience in telecommunication core network and switching products in a global organization.• PMI Certified Project Management Professional (PMP) since March 2007.• Successfully completed HCL ePgMP Program and obtained the title of “ERS Certified Program Manager”.• Extensive experience with globally distributed project and program management. Practical experience with project transition.• Extensive experience in stakeholder management.• Outstanding project planning, execution, monitoring&control and resource management skills having the proven ability to effectively support multiple simultaneous projects in a matrix organizational structure.• Proficient in Risk Management, DAR (Decision Analysis and Resolution) and RCA (Root Cause Analysis) process.• Proficient in MS Project, Concerto Critical Chain Planning, Microsoft Office (Excel, Power Point, Word), and other project management tools (SharePoint, HP-PPM, etc.).• Solid knowledge of PMLC and SDLC. Familiar with ISO 9001/TL 9000.• Familiar with various software development methodologies (Agile, Waterfall). Have practical experience on running SCRUM teams and familiar with JIRA tool.• Excellent communication & Interpersonal skills with particular attention to cross-culture communication.• Excellent analytical and problem-solving skills.• Strong sense of teamwork and accountability. Confidence to thrive and influence in a highly collaborative environment.• Fluent in both English and Mandarin Chinese.
Listed skills include Program Management, Telecommunications, Pmp, Pmo, and 19 others.