• Responsible for overseeing clients’ guest journey in the F&B outlets of the hotel (from reservation to arrival, experience on site and follow up)• Ensuring proper income audit procedures are followed to secure accurate tracking of revenues, covers and average checks• Managing the accuracy of guest data in the restaurants’ IT systems utilised on property-Updating Open Table – Delphi appropriately• Researching and accessing possible leads to sell F&B products and services with the… Show more • Responsible for overseeing clients’ guest journey in the F&B outlets of the hotel (from reservation to arrival, experience on site and follow up)• Ensuring proper income audit procedures are followed to secure accurate tracking of revenues, covers and average checks• Managing the accuracy of guest data in the restaurants’ IT systems utilised on property-Updating Open Table – Delphi appropriately• Researching and accessing possible leads to sell F&B products and services with the objective to increase revenue and profit• Supporting and handling private events for the F&B outlets• Liaising with all the departments within the hotel to ensure high standards services• Responsible for editing the Standard Operating Procedures of F&B outlets and making sure that the later comply with those Show less

Management consulting for the family business GK5 which provides security services solutions. Specifically, GK5 works in partnership with G4s Greece and has taken over on behalf of the later the security solutions for Dilesi and Enofoita Beotias regarding areas’ needs for manned security and security systems. • Proposed and participated in change management of the company which resulted to a financial healthier and more stable company.• Managed Human Resources (22 employees), including… Show more Management consulting for the family business GK5 which provides security services solutions. Specifically, GK5 works in partnership with G4s Greece and has taken over on behalf of the later the security solutions for Dilesi and Enofoita Beotias regarding areas’ needs for manned security and security systems. • Proposed and participated in change management of the company which resulted to a financial healthier and more stable company.• Managed Human Resources (22 employees), including employee selection and assessment, payroll administration, monitoring of employees’ training and development and shifts management. • Contacted and managed corporate clients both of public and private sector (examples include Coca cola, Carrefour, and Municipality of Enofoita) as well as retail customers. Edited contract offers and negotiated their terms with clients. Show less

As a Business Analyst in premier management consultancy of Greece and UK I was involved in various projects that implemented new information systems for both clients in Public and Private Sector. - Elicited clients' requirements regarding the implementation of the new information system- Designed, supported and tested the delivered result- Was the communicating channel between the business clients and the development team

As a business consultant I was responsible for editing the manual of Dealing Room operations for the trading Department of GAO as well as for training and supporting the executive employees of the department concerning the new information system of Dealing room, Kondor+ by Reuters• Situation Analysis of the Dealing Room of GAO, using interviews, document analysis and site visits within both the internal and external environment of the trading department.• Indicated the proper… Show more As a business consultant I was responsible for editing the manual of Dealing Room operations for the trading Department of GAO as well as for training and supporting the executive employees of the department concerning the new information system of Dealing room, Kondor+ by Reuters• Situation Analysis of the Dealing Room of GAO, using interviews, document analysis and site visits within both the internal and external environment of the trading department.• Indicated the proper way of operations for the Front, Middle and Back Office of the trading department in order to align with the international standards and achieve the highest performance and productivity.• Edited the manual of operation and responsibilities of the Dealing Room of GAO.• Trained and supported GAO’s employees, regarding the new information system for reserve assets management of Dealing Room Kondor+ by Reuters Show less

As a Risk Management Consultant I was responsible for designing and implementing the best strategy for ASL in order to comply with the Basel II accord. • Identified and Analysed ASL’s risk exposures and the key impacts of compliance with Basell II accord in its businesses. • Proposed and presented the most suitable compliance program for the company in order to both minimise risk and cost of capital. • Developed and Established the Advanced Internal Rating Based (A-IRB) Approach… Show more As a Risk Management Consultant I was responsible for designing and implementing the best strategy for ASL in order to comply with the Basel II accord. • Identified and Analysed ASL’s risk exposures and the key impacts of compliance with Basell II accord in its businesses. • Proposed and presented the most suitable compliance program for the company in order to both minimise risk and cost of capital. • Developed and Established the Advanced Internal Rating Based (A-IRB) Approach for the quantification of ASL’s capital requirements according to ASL’s counter-parties’ credibility. Show less