Kelly Williams Email & Phone Number

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Redwood City, California, Us

Responsible for overall operation and P&L of Comet, an advertising technology company that is owned by Cox Enterprises.

Atlanta, Ga, Us

Responsible for cross-functional business transformation initiative (Unify) focused on the residential side of Cox Communications. • Selected and worked with strategic consultancy to develop a broad strategy for the Unify project.• Developed and implemented the organizational framework for Unify.• Developed and managed RFI’s for the business integrator and cloud platform vendor.• Launched “Journey Owners” across all residential customer journeys.

Atlanta, Ga, Us

Overall accountability for bringing new video platform technology to Cox Communications.• Developed relationship with Comcast focused on their X1 platform, negotiated the deal and executed the agreement.• Led cross-functional team that developed and deployed “Contour 2”, our flagship video product, across all markets.• Contour 2 was one of the most successful products/deployments ever undertaken within Cox resulting in improved NPS, churn and ARPC.

Atlanta, Ga, Us

Responsible for the wireless line of business and associated initiatives within Cox including the MVNO, network buildout, Wi-Fi, standards, strategy, and the overall P&L. • Achieved all committed dates, met or exceeded all operational metrics, and provided a high-quality customer experience as evidenced by customer satisfaction scores. • Responsible for the operation of the BSS/OSS as well as MVNO core network which consisted of data, messaging and voice platforms as well as real time rating capabilities and third-party value-added services. • Re-organized and re-engineered our processes, developed tools, trained, and overhauled the system such that our operating metrics dramatically improved. As an example, MTTR for major issues improved from over 20 days to a matter of hours.• Consulted with and supported other Cox organizations to assist with expertise in areas including small cells, in-home and SMB Wi-Fi, and regulatory positions. • Developed and deployed public Wi-Fi offerings and integrated with other MSO’s, resulting in access to over 500,000 hotspots for Cox customers across the country.

Dallas, Tx, Us

Responsible for technology strategic planning for the AT&T/Cingular wireless and wireline networks and mobile devices. Interfaced with marketing, corporate strategy, network, and the labs/factories to define our long-term technology strategies; approve, disseminate and evangelize Target Architectures; and work with the appropriate project teams to move toward implementation/realization.• Development and publishing of AT&T’s overall IMS/Web 2.0 service layer strategies that define how services will be delivered in the evolved network.• Development and publishing of strategies and architectures for Content Management and Delivery, Digital Rights Management, Presence, Network Address Books, Identity Management/Federation, Common Customer Profiles, Personalization, Advertising, Application Development/Ecosystems, Storefronts, Wireless/Wireline Convergence (Consumer and Enterprise), and a variety of others.• Product development support for LTE and several other near term strategic projects which included development of RFx’s, analysis, recommendations, and detailed architecture development.• Defined process for creating, communicating and implementing our Target Architectures across the corporation.• Defined mobile device security strategy at the operating system layer as well as supportive network functionalities.• Completed Target Architectures for Cingular’s packet and circuit core networks, transport, policy management, Quality of Service, mobile device framework, and many others.• Worked with industry publications, business publications, consultants and analysts regarding Cingular’s technology strategy.• Interfaced with the federal government on industry and security issues as well as Net Neutrality and open device architecture.

Dallas, Tx, Us

Responsible for the PMO that managed the integration of the Cingular and AT&T Wireless networks• Created virtual teams across the country to develop and implement integration plans. • Identified capex and opex synergy savings by the combining the two networks.• Network integration was achieved ahead of schedule and exceeded expectations for merger synergy savings.

Overall responsibility for running BellSouth Nicaragua, which was the largest wireless carrier in the country at the time.• Transformed the organization from a monopoly environment to a high-performing, competitive team.• Managed traditional lines of business while developing new ones in order to continue to achieve top line growth.• Transitioned from a TDMA network to a CDMA network to improve network efficiency and offer new services.• Worked with the Nicaraguan and U.S. governments in order to successfully obtain a national wireless license.• Successfully developed a relationship with the Minister of Communications to achieve the aforementioned as well as an increase in international long-distance termination rates that significantly improved our margins and bottom line.• Improved cost structures in order to achieve additional bottom line growth and competitive flexibility.• Prior to the Telefonica acquisition, BellSouth Nicaragua was on track to achieve a 50% year over year increase in EBITDA.

Responsible for supporting BellSouth Latin America operations in Peru, Ecuador and Colombia.• Assessed the overall operations and recommended areas for improvement, cost reduction initiatives and revenue enhancements.• Assisted Peru team in improving their cost structure such that they received recognition for having the most improved costs in 2003.• Worked with organizational development consultants to create a high-performance team among the General Managers of each of the operating companies.• Worked with consultancy to create a plan for the regionalization of the Andean companies to improve operational effectiveness.

Overall responsibility for running a subsidiary of BellSouth that provided wireless roaming and clearinghouse services to wireless carrier customers in North, Central and South America and the Caribbean.• Marked improvement in customer satisfaction due to intense focus on problem identification and resolution.• Achieved significant increase in network reliability and stability by focusing the technical team on the fundamental problems in network architecture and SCP software and allocating appropriate financial resources.• Increased carrier customers by over 25% in one year; over 50 carriers as customers of either network or clearinghouse services. Customers included AT&T Wireless, Sprint and Cingular in the US as well as numerous international companies.• Successful sale of the company after it was deemed a non-core asset for BellSouth.• Management of the transition period after the sale such that all personnel were retained and all management and legal issues were resolved.

Dallas, Tx, Us

Responsible for product management of three major lines of business for BellSouth’s consumer telephony business. • Managed revenue streams of $1.5B to $2B.• Launched BellSouth Voicemail as well as various enhancements to core messaging products.• Launched Wireline/Wireless Voicemail which was a shared mailbox between the wireless and wireline companies.• Introduction of Privacy Director and the Equipment Maintenance plan.

Dallas, Tx, Us

Responsible for all product development engineering and technical work for BellSouth Mobility.• Successful implementation of the first cellular wireless data trials in BellSouth.• First rollout of short message service as well as other derivative services.• Development and implementation of intelligent roaming which transformed the business of wireless roaming.• Successful rollout of the first prepaid cellular services.• Creation of the first mobile specification, testing and certification facility in BellSouth. After this lab was functioning, BellSouth only had one product recall during a time when the competition had numerous recalls.• Participation in developing many aspects of the TDMA standard and associated intellectual property.• Support of the marketing organization and field engineering groups in developing and implementing other new products and services.

• Traffic engineering, new services planning, facility planning, and switch/capacity planning. Selected for intensive Bellcore training programs and internships.

Bsee, Electrical Engineering

Mba, Finance And Hr