Kelly W. Email & Phone Number

Culpeper, VA, US

Bentonville, Arkansas, US

• Results-driven Product Manager with extensive experience in leading end-to-end product development Demonstrated success in managing product launches from initial concept through to market release, consistently.
• Lead cross-functional teams to deliver key product features and ensure successful implementation across multiple departments. Oversaw the full project life cycle, including resource allocation, risk management, and.
• Spearheaded the development and launch of Online Scheduling resulting in a 10% increase in scheduled appointments and a 10% growth in revenue
• Leveraged data-driven insights and market research to define product strategies that align with both user needs and business goals, leading to the successful introduction of 5 new products
• Expertly crafted and executed detailed product roadmaps, coordinating cross-functional teams including design, engineering, and marketing to ensure seamless delivery
• Applied Agile methodologies to enhance team productivity and streamline the development process

Cincinnati, OH, US

• As a Senior Implementation Consultant, I managed intricate client transitions to Paycor Suite. I oversaw multi-FEIN accounts and ensured smooth payroll system integrations. I met project deadlines, collaborated with.
• Accomplished 95% on-time/on-budget client launch rate, showcasing unparalleled project management prowess and unwavering commitment to client satisfaction.
• Served as onboarding ambassador, mentoring new Implementation consultants, and orchestrating seamless team integration.

Cincinnati, OH, US

Responsible for utilizing best practice implementation procedures, specifically for Payroll to make the transition between providers a seamless step. Manage multi-FEIN clients, complex relationships and setup. Execute project tasks in a timely manner to ensure milestones are met while collaborating with team members to facilitate an accurate conversion..

• During my time over here, I oversaw client onboarding, ensuring smooth software integration for optical offices. I developed project strategies, optimized resource allocation, and monitored progress to meet deadlines..
• Surpassed company benchmarks by maintaining an impressive 80% success rate in project closures, elevating the team's performance above the company's standard.
• Attained average project duration of 99.31 days, surpassing the company's target of 120 days, ensuring timely completion and client satisfaction.

As Optical Manager, I managed an inventory of 700+ frames, while maintaining updated knowledge of filing restrictions and HIPAA compliant office practices. I also implemented Officemate practice management software during BETA testing and managed accounts receivable/payable regarding patient and third-party insurance accounts. In addition, I performed.

• At David R. Rose, O.D. & Associates, P.C, I supervised daily operations, ensuring HIPAA compliance and exceptional customer service. I oversaw HR functions, including recruitment, evaluations, and fostering.
• Achieved remarkable 65% reduction in outstanding accounts receivable within just 30 days of commencement by employing strategic billing practices.
• Spearheaded 25% boost in staff productivity through efficient and streamlined management techniques, resulting in significant operational enhancements.
• Leveraged leadership by providing training to staff members on optimal scheduling techniques, insurance utilization, and office procedures, ensuring a cohesive and proficient team.

US

As a Medical Billing Specialist, I became familiar with AllScripts practice management and managed patient and insurance billing, as well as, collections and posting. I also accurately performed all weekly and monthly billing. In addition, I remained updated and applied knowledge concerning OSHA, blood borne pathogen, and HIPAA regulations. Further, I.

Marlton, New Jersey, US

Facilitate the implementation of IDX, a medical practice management system, in various medical offices in to the CHA association. --Unfortunately, the Virginia company, Privia Healthcare, that CHA had partnered with did not follow through with there agreement and all employees that were hired for the VA team were let go--

Cincinnati, Ohio, US

• Managed successfully the coordination of fifteen employees and three other managers by improving payroll, budget and scheduling through strong leadership, communication and organizational skills
• Obtained a weekly sales goal of 45k+/week per location
• Local Gift of Sight Captain for disadvantaged patients by providing free exams and eyewear
• Implemented Health Insurance Portability and Accountability Act (HIPPA) with secured filing
• Provided quality customer service and built lasting relationships overtime with the customer appreciation merchandising program

• Managed overall coordination of thirty-five staff members
• Assisted the General Manager in the successful operation of store
• Increased sales by 30% making Manassas the second largest grossing store in Northern Virginia
• Bestowed quality customer service by securing inventory and ordering appropriately
• Executed employee development and understanding of loss prevention and promotional benefits on a regular basis
• Occupational Safety and Health Administration (OSHA) certified