Kelly W. Email and Phone Number
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With over 10 years of experience leading complex implementations, managing change, and aligning solutions to business needs, I excel at driving operational efficiency and impactful results. From collaborating with frontline associates to engaging C-suite leaders, I am dedicated to building strong relationships and crafting tailored solutions that ensure project success from start to finish.At Walmart Health & Wellness, I lead high-impact implementation initiatives, including:EHR System Integration: Led the rollout of a comprehensive Electronic Health Record (EHR) system for optometry associates, aligning system capabilities with clinical workflows to streamline processes and enhance data accuracy. Each phase—from requirements gathering through launch—was executed meticulously, ensuring the project stayed within scope, on time, and on budget.Scheduling Solutions: Developed and implemented an online scheduling system that pre-populates patient data in the EHR, enhancing patient access and attracting more patients to the business.. At Paycor and Eyefinity, I focused on delivering tailored solutions and facilitating smooth transitions for clients in healthcare:Senior Implementation Consultant (Payroll): Led multi-FEIN clients through the transition to Paycor’s human capital management suite, managing complex setups and data migrations. As the primary client contact, I maintained project momentum through clear communication, precise resource management, and timeline accountability, conducting training to drive client adoption and optimize usage of the suite.Implementation Consultant (Eyefinity): Facilitated end-to-end implementations of EPM and EHR systems for optical practices, customizing project plans to align with each client’s operations. My consultative approach and focus on timely, detail-oriented execution contributed to consistently high project success rates, surpassing company benchmarks.Throughout my career, I have excelled at working cross-functionally to align stakeholders, maintain timeline and budget accountability, and deliver solutions that meet business goals. I bring a hands-on approach to change management, translating complex requirements into actionable plans and navigating challenges with clarity and precision. By fostering collaboration and holding each project accountable to objectives, I drive results that empower teams and enhance customer experiences.
Walmart Health & Wellness
View- Website:
- careers.walmart.com/healthcare
- Employees:
- 765
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Product Manager - Medical OptometryWalmart Health & WellnessCulpeper, Va, Us
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Staff Product ManagerWalmart Health & Wellness Feb 2023 - PresentBentonville, Arkansas, UsResults-driven Product Manager with extensive experience in leading end-to-end product development Demonstrated success in managing product launches from initial concept through to market release, consistently delivering projects on time• Lead cross-functional teams to deliver key product features and ensure successful implementation across multiple departments. Oversaw the full project life cycle, including resource allocation, risk management, and associate communication. Maintained strong relationships with executive stakeholders, ensuring alignment with business goals• Spearheaded the development and launch of Online Scheduling resulting in a 10% increase in scheduled appointments and a 10% growth in revenue• Leveraged data-driven insights and market research to define product strategies that align with both user needs and business goals, leading to the successful introduction of 5 new products• Expertly crafted and executed detailed product roadmaps, coordinating cross-functional teams including design, engineering, and marketing to ensure seamless delivery• Applied Agile methodologies to enhance team productivity and streamline the development process• Implemented robust feedback mechanisms to gather and analyze user input, driving continuous product improvements and adapting strategies based on evolving market demandsWomen in Product Initiatives LeadProduct Academy & Peer Circles• Spearheaded the Product Academy, a mentorship program designed to empower women through knowledge-sharing and skills development, where experienced female product leaders teach and mentor their peers• Led Peer Circles, a support network aimed at fostering a community of women product managers, providing mutual support for personal and professional growth• Successfully enhanced community engagement, increased participation, and promoted gender equity in product management through these initiatives
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Senior Implementation Consultant, PayrollPaycor Nov 2022 - Feb 2023Cincinnati, Oh, UsAs a Senior Implementation Consultant, I managed intricate client transitions to Paycor Suite. I oversaw multi-FEIN accounts and ensured smooth payroll system integrations. I met project deadlines, collaborated with cross-functional teams, and advised clients on system setup and workflow optimization. I tested and validated client data and system configurations, resolving discrepancies for system integrity. Additionally, I acted as the primary liaison between clients and the company, escalating issues, advocating for solutions, and delivering training sessions.• Accomplished 95% on-time/on-budget client launch rate, showcasing unparalleled project management prowess and unwavering commitment to client satisfaction.• Served as onboarding ambassador, mentoring new Implementation consultants, and orchestrating seamless team integration. -
Implementation ConsultantPaycor Jan 2021 - Nov 2022Cincinnati, Oh, UsResponsible for utilizing best practice implementation procedures, specifically for Payroll to make the transition between providers a seamless step. Manage multi-FEIN clients, complex relationships and setup. Execute project tasks in a timely manner to ensure milestones are met while collaborating with team members to facilitate an accurate conversion. Consultative approach on set up and better workflows for processing payroll. Possess working knowledge of the full Paycor product suite, ensuring it is being used to meet the customers needs. Test client data and system configuration for accuracy and resolve data discrepancies. Act as the primary client contact throughout the implementation process, escalating needs and issues as needed. Serve as the subject matter expert and advocate for the Paycor suite of products. Maintain accurate project status in Paycor project management software. Conduct telephone/web-based training sessions and status meetings with new users. Transition clients to support upon successful implementation completion. Train and mentor new team members.
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Implementation ConsultantVsp Global - Eyefinity Mar 2017 - Jan 2021During my time over here, I oversaw client onboarding, ensuring smooth software integration for optical offices. I developed project strategies, optimized resource allocation, and monitored progress to meet deadlines. I served as the primary point of contact for client issues, including billing and customization. Additionally, I led post-sales implementation in line with company standards and client needs. I acted as a liaison between the onboarding team and the Trizetto Regional Manager, resolving challenges in revenue cycle management and claims configuration.• Surpassed company benchmarks by maintaining an impressive 80% success rate in project closures, elevating the team's performance above the company's standard.• Attained average project duration of 99.31 days, surpassing the company's target of 120 days, ensuring timely completion and client satisfaction.
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Optical Manager/OpticianOptometric Associates, Pc Aug 2005 - Oct 2019As Optical Manager, I managed an inventory of 700+ frames, while maintaining updated knowledge of filing restrictions and HIPAA compliant office practices. I also implemented Officemate practice management software during BETA testing and managed accounts receivable/payable regarding patient and third-party insurance accounts. In addition, I performed contractual write-offs and adjustments, as well as, follow-up on secondary claims, transferring the remaining account balance to the appropriate party for additional billing. Further, I posted payments to the appropriate service date, processing patient statements monthly, and resolved patient billing inquiries. A couple of my primary contributions to the practice:** Efficiently managed company inventory resulting in an accurate inventory rate of 95%.** Implemented effective billing and collection techniques to decrease outstanding patient aging by 75%.
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Office Manager And Billing SpecialistDavid R. Rose, O.D. & Associates, P.C Sep 2015 - Mar 2017At David R. Rose, O.D. & Associates, P.C, I supervised daily operations, ensuring HIPAA compliance and exceptional customer service. I oversaw HR functions, including recruitment, evaluations, and fostering professional development. I educated staff on OSHA guidelines, office protocols, and billing code proficiency for efficiency and compliance. I scrutinized ICD-10 and CPT codes for accuracy, processed claims, and managed denial appeals for optimal reimbursement. Additionally, I conducted detailed reconciliation of insurance and patient payments, processed statements, and resolved overdue accounts efficiently.• Achieved remarkable 65% reduction in outstanding accounts receivable within just 30 days of commencement by employing strategic billing practices.• Spearheaded 25% boost in staff productivity through efficient and streamlined management techniques, resulting in significant operational enhancements.• Leveraged leadership by providing training to staff members on optimal scheduling techniques, insurance utilization, and office procedures, ensuring a cohesive and proficient team.
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Medical Billing SpecialistPrince William Obgyn Assoc. Jan 2014 - Dec 2014UsAs a Medical Billing Specialist, I became familiar with AllScripts practice management and managed patient and insurance billing, as well as, collections and posting. I also accurately performed all weekly and monthly billing. In addition, I remained updated and applied knowledge concerning OSHA, blood borne pathogen, and HIPAA regulations. Further, I prepared collection letters and followed-up on collection of past due accounts.A couple of my key contributions:** Utilized powerful billing practices to decrease patient accounts receivable by 75%.** Instituted effective time management to ensure all claims were documented and timely filed within 48 hours of receipt. -
Implementations CoordinatorContinuum Health Alliance Oct 2013 - Nov 2013Marlton, New Jersey, UsFacilitate the implementation of IDX, a medical practice management system, in various medical offices in to the CHA association. --Unfortunately, the Virginia company, Privia Healthcare, that CHA had partnered with did not follow through with there agreement and all employees that were hired for the VA team were let go-- -
Retail ManagerLenscrafters Dec 2001 - Sep 2004Cincinnati, Ohio, Us• Managed successfully the coordination of fifteen employees and three other managers by improving payroll, budget and scheduling through strong leadership, communication and organizational skills• Obtained a weekly sales goal of 45k+/week per location• Local Gift of Sight Captain for disadvantaged patients by providing free exams and eyewear• Implemented Health Insurance Portability and Accountability Act (HIPPA) with secured filing• Provided quality customer service and built lasting relationships overtime with the customer appreciation merchandising program -
Assistant Store ManagerMichaels Arts And Crafts Aug 2000 - Dec 2001• Managed overall coordination of thirty-five staff members• Assisted the General Manager in the successful operation of store• Increased sales by 30% making Manassas the second largest grossing store in Northern Virginia• Bestowed quality customer service by securing inventory and ordering appropriately• Executed employee development and understanding of loss prevention and promotional benefits on a regular basis• Occupational Safety and Health Administration (OSHA) certified
Kelly W. Education Details
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George Mason UniversitySociology
Frequently Asked Questions about Kelly W.
What company does Kelly W. work for?
Kelly W. works for Walmart Health & Wellness
What is Kelly W.'s role at the current company?
Kelly W.'s current role is Product Manager - Medical Optometry.
What is Kelly W.'s email address?
Kelly W.'s email address is lk****@****cor.com
What schools did Kelly W. attend?
Kelly W. attended George Mason University.
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