Kelly W. Email & Phone Number

As an Inbound Customer Service Representative at Transdev Transportation, I provide quality and efficient support to customers and drivers, resolving their inquiries and issues in a timely and professional manner. I have over 1.5 years of experience in this role, and I leverage my strong communication, analytical, and decision-making skills to ensure customer satisfaction and retention.In addition to my customer service role, I am also an Independent Business Owner at Car-is Creations, where I create and sell personalized gifts and crafts, and an Assistant Team Lead at Block Advisors, where I assist with tax preparation and office management. I have over 22 years of experience in running my own business and over 5 years of experience in tax and financial services. I am passionate about helping people and delivering value through my products and services. I hold a Bachelor of Business Administration from Florida Institute of Technology, and I have completed multiple certifications in marketing and advertising from Lynda.com.