Print Room Supervisor
Current• Supervised 10+ personnel, including: printer operators & data processors, while overseeing the printing department for the production of high-volume financial statements (i.e. banks, credit unions, and hospitals), magazine inserts, and other promotional & marketing materials for nationally-established customers.• Responsible for setting the daily & weekly schedules for all direct reports, as well as distributing assignments based on workload and machine availability, which allows the department to meet production goals.• Ran up to 70+ jobs per day and frequently performed quality checks on in-process/completed jobs to ensure no errors were present and all machinery is running as efficiently as possible to achieve a 24-hour turnaround time.• Acted as an extremely hands-on supervisor with the ability to fill in for direct reports (printer operators & data processors) when necessary; responsible for all specialty print runs and utilized a laser cutter to cut materials.• Able to troubleshoot and perform some maintenance on the printing machines, though frequently interacted with the technicians over the phone, through email, and in-person to resolve any outstanding issues.• Completed all annual employee reviews, as well as managing direct report’s timecards & PTO requests.• Heavily involved in the hiring process for the printing department, including: reviewing resumes, conducting face-to-face interviews, providing feedback & input to upper-level management, and training new employees.• Corresponded with individuals & supervisors deriving from other departments, including: IT, customer service/inside sales, and human resources (HR); participated in and often ran team meetings.
