Kelly Wortham Email and Phone Number
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I am passionate about both learning and teaching all things digital experimentation. As such, I am the founder and moderator of the Test & Learn Community (TLC), a growing community of experimentation industry practitioners and experts who chat regularly on the TLC Slack group and participate in once-monthly virtual panel conversations with industry experts covering various topics related to the industry from prioritization methodologies to debates around the merits of different statistical methods and test types. The community is completely free to join and open to all who want to learn and who are willing to teach and share. The only rule outside of basic kindness is that no sales or solicitation is allowed. If you're interested in joining - shoot me a note and I'll get you set up!I am a digital professional with expertise developed over the last 20+ years in digital and offline experimentation, analytics, training, analytics, and personalization. I've worked remotely to manage projects, programs, clients, and global teams over the last 15+ years. I'm also a frequent conference speaker and workshop leader in the digital space.I previously served for close to 6 years as the Sr. Director of Optimization for Search Discovery, Inc., where I lead a cross-functional team of subject matter experts to help clients build, evaluate, or improve their experimentation programs through program and process improvements and the build and delivery of customized training. Our clients came from every major sector including financial services, retail, pharma, mass media, and insurance. Our focus was bringing end-to-end experimentation support from ideation and prioritization to implementation and troubleshooting while ensuring a close connection between analytics and optimization always exists and providing a solid strategy to tie the optimization program to the overall business goals to really drive change and improvements.Prior to joining Search Discovery, I spent 4 years as CRO Lead for the Semphonic group at EY's Optimization Center of Excellence. Before becoming a consultant, I lead client-side analytics and experimentation programs for Dell, Humana, and Circuit City covering all aspects of testing from paid media and email to social media and online personalization, and taught courses in Communication Theory, Organizational Communication, and Speech Communication at Missouri State University.
Forwarddigital.Org
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FounderForwarddigital.Org Jul 2023 - PresentForward Digital provides decision science consulting and training services to help clients improve digital touchpoints with customers. Along with providing world-class services, Forward Digital is in the business of generating generosity, meaning we "forward" our services and excess profits to qualified nonprofit and community fabric businesses. Move forward. Pay it Forward. #ForwardThinking -
Founder & Executive DirectorTest & Learn Community (Tlc) Oct 2012 - Presenthttps://testandlearn.community/Join one of the largest, most active experimentation communities with over a thousand members committed to helping one another learn and impact their organizations with optimization right practice!Join today to get your invitation to the TLC Slack community and invites to all future conversations like those below. Joining is completely free and no sales or solicitation of our members is allowed. So Join the Conversation today! -
Senior Director Of Research & ExperimentationSearch Discovery Jul 2017 - Apr 2023Atlanta, Ga, UsI served as the Sr. Director of Research & experimentation at Search Discovery, where we worked to help our clients set up, evaluate or improve their experimentation programs and digital customer experiences. Our clients came from every major sector including financial services, retail, pharma, mass media and hospitality. Our focus was bringing end-to-end optimization support from ideation and prioritization to implementation and troubleshooting with a heavy dose of right practice training while ensuring a close connection between analytics and experimentation always exists and providing a solid strategy to tie the decision science program to the overall business goals to really drive change and improvements. -
Cro Center Of Excellence LeadEy Aug 2013 - Jul 2017London, GbI served as EY's resident CRO lead and evangelist giving me the opportunity to do what I love best - talk all things optimization with all kinds of companies in every industry from life sciences to retail to technology to media! Helping clients build new programs, improve or grow existing programs - sometimes just helping to evaluate and optimize process or organizational structures. Every once and awhile I had the wonderful opportunity to help my clients effectively communicate the benefits and opportunities inherent in a well-designed test program. Throw into the mix the opportunity to work alongside and learn from some of the smartest people in the digital analytics industry, and my 4 years with EY were great! -
Sr Manager, Global Site Optimization TestingDell Jul 2011 - Aug 2013Round Rock, Texas, UsManage global team of optimization testing managers. Responsible for all continuous optimization tests run on all Dell.com global websites (approximately 120 tests / quarter); Coordinate with Global Analytics, Global Site Design and Content Ops teams to develop tests that will best answer critical questions and goals put forth by business team or strategic direction; Work with offshore analytics partners to determine results of testing; Develop and communicate status of roadmap; Prioritize based on business, traffic and potential benefit. Accomplishments include receiving Dell’s Gold Award for work to develop standardized measurement and test valuation; Achieving 85%+ win rate as Sr Testing Manager and helping team meet & exceed all goals as Sr Manager for Global Site Optimization Testing; Several “Which Test Won?” awards for tests developed and conducted by myself or my team; Invited to several conferences as moderator and recently participated in a joint webinar with Gary Angel of Semphonic and Barry Parshall of iJento: http://is.gd/E4NOJw. -
Sr Testing ManagerDell Feb 2011 - Jul 2011Round Rock, Texas, Us -
Sr Analytics Manager, Smb OnlineDell Jul 2010 - Feb 2011Round Rock, Texas, Us -
Optimization ManagerHumana May 2009 - Jul 2010Louisville, Kentucky, UsDuties include web analytics and optimization in support of direct response marketing efforts for the Humana-One, HumanaOne Dental and Humana Medicare brands; Providing ad hoc and in-depth analyses of PPC, Display and email campaigns as well as site user-experience, conversion trends and "best path" analyses; Using results from testing to correctly re-attribute CPA and determine true ROI; Making recommendations and providing actionable insights on future testing strategies and changes to media mix or site content. Accomplishments include the development of a ground-breaking new way to measure display advertising results and re-distribute cost per application across marketing channels to better understand per channel ROI and make the best decision for marketing mix and the marketing dollar. This new process was shared with industry experts during the 2010 Coremetrics Client Summit. -
Sr Email Marketing & Emerging Channels Testing LeadCircuit City Aug 2007 - Nov 2008UsDuties include managing the day-to-day production of the marketing email testing campaigns; Working with the copy and creative team to create and test industry-leading emails; Working with merchant and marketing teams to develop and test the most compelling promotions and offers; Designing, implementing and analyzing results from creative, subject line, segmentation and offer selection tests; Traffic and sales forecasting; Teaching out industry learnings to cross-functional teams to help work to continually improve and perfect email program; Project management and analytics supporting emerging channels including mobile, social and viral marketing campaigns. Accomplishments included receiving the coveted Marketing Sherpa Gold Consumer Award for best email opt-in campaign. -
Sr Forecast AnalystCircuit City Aug 2006 - Aug 2007UsDuties include creating, analyzing and testing sales forecasts for new and ongoing items; managing sell-thru and inventory planning for discontinued items; Working with the merchant team to test assortment and advertising; Working with space planning team to test proper location and display in stores; Creating promotional forecasts for in-store and print promotions; working with cross-functional FP&A, inventory, and merchandising teams to develop consensus department level forecasts which feed OTB and outside reporting; Managing replenishment of direct import as well as domestic items across national store locations; Maintaining inventory health and working toward no-owned inventory -
Forecast AnalystHager Companies Mar 2004 - Jun 2006St. Louis, Mo, UsDuties included maintaining and analyzing sales forecast for more than 3,000 manufactured and purchased items; updating S&OP data for monthly meetings; Analyzing current planning parameters on all items; Creating reports using Cognos Impromptu for data analysis and comparisons; Serving as a communication link between sales managers and manufacturing/purchasing managers; Completing monthly cost/benefit analysis of stocking low- or non-moving items; serving as informal software/hardware tech support for fellow employees. Accomplishments included 10% increase in overall forecast accuracy & 37% decrease in non-moving inventory. -
Research Analyst And Technical WriterSkyfactor Benchworks Feb 2002 - Feb 2004Springfield, Mo, UsDuties included gathering and analyzing data from satisfaction surveys of students, staff and alumni from college universities world-wide; Writing and editing reports summarizing monthly findings. Accomplishments included publication of several articles in multiple peer-reviewed academic journals. -
Adjunct FacultyMissouri State University Jan 2001 - May 2003Springfield, Mo, UsTaught Speech, Communication Theory, Organizational Communication, and Quantitative Research Methods courses. Worked with students to develop skills in presentation design and delivery, critical thinking, writing, and data analysis.
Kelly Wortham Skills
Kelly Wortham Education Details
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Missouri State UniversityResearch Methodology And Quantitative Methods -
University Of Arkansas At Little RockCommunication -
The University Of Texas At AustinChemistry
Frequently Asked Questions about Kelly Wortham
What company does Kelly Wortham work for?
Kelly Wortham works for Forwarddigital.org
What is Kelly Wortham's role at the current company?
Kelly Wortham's current role is Founder, Test & Learn Community (TLC) & Organizer, Experimentation island (#Ei2025) | Founder, Forward Digital.
What is Kelly Wortham's email address?
Kelly Wortham's email address is ke****@****ail.com
What is Kelly Wortham's direct phone number?
Kelly Wortham's direct phone number is +140489*****
What schools did Kelly Wortham attend?
Kelly Wortham attended Missouri State University, University Of Arkansas At Little Rock, The University Of Texas At Austin.
What skills is Kelly Wortham known for?
Kelly Wortham has skills like Analytics, Web Analytics, Omniture, Strategy, Cross Functional Team Leadership, Online Marketing, E Commerce, Email Marketing, Project Management, Marketing, Team Leadership, Analysis.
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