Kelly Chu Email & Phone Number

Cupertino, California, United States

• Prospect for buyer leads, convert leads to appointments, close for agreements, and conduct high-level fiduciary needs analyses
• Select and show homes and properties that meet client needs, help identify the best options, and assist client with redefining needs when necessary
• Consult with client to ensure fiduciary service of real estate transaction, from initial contact through contract to close, and provide advice on market conditions, prices, and mortgage options
• Build lists of properties that include detailed specifications, and market them through open houses, advertisements, networking, and existing relationships
• Lead negotiations with industry professionals and clients, and review contract terms to verify accuracy

Palo Alto, California, United States

• Evaluated credit soundness of each loan file, ensuring the Loan Approval Worksheet, appraisal, and preliminary title report meet secondary market and First Republic Bank guidelines
• Underwrote all types of income and consumer loans to assess risk to ensure the quality of each loan
• Communicated with Relationship Managers and Client Services Specialists on collecting information and documentation necessary to make loan decision
• Maintained up to date knowledge of product guidelines, internal policies and regulatory requirements
• Provided excellent customer service and ensured the customer relationship is supported at the highest possible level

Hong Kong

• Oversaw the Equity Derivatives Volatility, Retail and Exotics Trading Desks, which mainly traded EquityAccumulators, High Yield Notes, Options, Futures, Listed Warrants and Callable Bull/ Bear Contracts(CBBCs).
• Managed trade life cycles, which include coupon payment, share delivery calculations, KO and expiriesbookings, price fixings and corporate action adjustments.
• Minimized risks by reviewing breaks and validating trade bookings.
• Reviewed regulatory requirements and designed the process to produce monthly regulatory reports (Japan Regulatory Reporting and Dodd Frank Reporting)
• Main projects: Integrated trades betweenRBS and ABN Amro, reviewed operational process of Listed Warrants and CBBCs with external consultants, created a flow to manage Market Disruption Events (MDE), reviewed.
• Designed and lead training plans among team members, which resulted in team member’s knowledge base.

Hong Kong

• Promoted progressively from trader assistant to sales assistant (Investor Solutions). Worked on trading floor.Trader Assistant, July 2008- July 2010
• Worked with traders from Delta One, Volatility and Exotic Desks to ensure accurate and timely trade captures into the company's systems.
• Main products: Listed/ OTC Options, ELN/ ELI, Accrual Notes, Equity Swaps, P-Notes, Accumulators/ De-accumulators, Warrants/ CBBCs, Cash Equities, IRS, Loan/ Deposits, NDF, FX, Exotic/ Structured notes.
• Accessed and resolved a wide range of trade captures, breaks and settlement issues by working with Traders, Management and Back Office.
• Built exceptional relationship with traders and received excellent feedbacks from the Front and Back Offices.Client Service Sales Assistant, July 2010- May 2011
• Provided extensive sales support for the Investor Solutions Sales Desk which primarily sold Structured Product Notes and OTC Derivatives across all asset classes (Equities, Fixed Income, Funds, FX and Rates etc)

Hong Kong

• Intern Analyst in Middle Office Risk Support and Client Valuation, Operations
• Prepared weekly derivatives product risk exposure reports for risk management.
• Participated in an automation project to stream client valuation process.
• Designed and delivered monthly metrics which tracked the team’s productivity and capacity for management

Bachelor Of Science (Bsc), Major: Quantitative Finance Minor: Mathematics, First Class Honors

Certificate Program In Project Management