Kelly Roberts Email and Phone Number

Responsible for direction of multi-unit corporate dining location that includes retail, coffee shops, catering, and facility management. Consistently increased profitability of unit by 20% through reduction of expenses and streamlining of operation. Developed innovative marketing programs, created healthy and innovated menus, and managed vendor relationships. Implemented strategies to enhance team performance and increase efficiency.

Represented major fortune 500 companies at various events, trade shows and meetings through brand promotions, gorilla marketing and ongoing mobile media programs. Successfully increased revenue on average of 30% for clients through brand marketing, corporate identity and publicity campaigns.

Represented major fortune 500 companies at various events, trade shows and meetings through brand representation, gorilla marketing and ongoing mobile media programs. Successfully increased revenue on average of 30% for clients through brand marketing, corporate identity and publicity campaigns. Produced new business though special events and media outlets. Educate consumers on new product lines through workshops and promotional events.

Managed portfolio of 35 accounts of over 1 million dollars, including office top donors;Assurant Solutions, Brasfield & Gorrie and J. Morgan Chase. Analyzed past performances and develop strategies to improve campaign fundraising results.Created new business with potential of generating additional $250k in future campaign dollars. Assisted senior management, campaign managers and partners in executing internal campaigns. Attended board meetings in effort to cultivate long-term relationships with community organizations. Tracked, reported and audited company campaign fundraising results.

Provided effective monthly communication to 600+ customers, resolved account receivables billing discrepancies, researched services and contract profiles. Assisted sales department with process to reduce billing and account errors. Provided ongoing training for internal and contract associates on research and analysis techniques. Maintained quality control/satisfaction records, generated daily reports for executive team.

Developed processes to improve client integration and relationships; established databases formaintaining contact information. Successfully coordinated all aspects of company meetings by negotiating venue contracts, managing event budgets and booking all travel and entertainment. Coordinated travel arrangements for executive managers and clients. Created monthly company newsletter distributed to over 200 clients, firms and employees.