Kelly Metcalfe Email & Phone Number

Seattle, WA, US

Portland, Oregon Metropolitan Area

Performs clerical duties included data entry typing, filing, and completion of simple forms.Operated office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.Helped with support with orientation and trainingsPrepared forms and reports according to written or verbal instructions.With.

Austin, Texas Area

Provide outstanding customer service. Serve products in a variety of areas in the prepared foods department; include slicing meats and cheeses, preparing sandwiches and pizzas, and working the chef’s case. Monitor product quality and freshness. Assisting in the basic preparation of food under the supervision of wholefoods team leader.

Austin, Texas Area

Working in a faced pace tech company. Applying skills to foster company growth. I specialize in marketing, event planning, non-profit/development, and customer advocacy.Solution orientated person with experience in business methodology.

San Francisco Bay Area And Austin, TX

Supported a team of educators in collecting qualitative informationRecruited and followed up with new hires. Developed strategic human resources plans to recruit and retain the best possible talent.Strategized a more effective way of communicating in-house, using google applications.Provided assistance to upper management as needed, including scheduling.

San Francisco Bay Area

Assisted chef and students in production of meals from around the world.Supported Chef in preparing and executing meals. Performed with ease and efficiency under significant pressure in fast-paced environment.Completed side work such as cleaning and storing serving equipment and props.Assisted in setting up and breaking down food service stations following.

San Francisco Bay Area

Crushpath, San Francisco, CA Customer Support ManagerPart of an ever expanding market base with quick response to customers.Implemented new strategies using Salesforce and google applications.Strong analytic skills with urgency in problem solving customer concerns.Managed inbound customer communication and organized/escalated issues appropriately including.

San Francisco Bay Area

Provided case management solutions: short term goals (group therapy) long term goals (housing).Perform crisis intervention, supportive counseling, advocacy, and making appropriate referrals.Experience in DBT and Seeking Safety. Created and launched over 8 educational groups.Managed a caseload from 20 to 60 individuals.Provided therapy for individuals.

San Francisco Bay Area

Server and event coordinator. Prepared sandwiches and other foods for customers, which may include slicing meats and cheeses.Maintained supplies and coolers and to track product transfers and spoilage.Adhered to state and local health and safety regulations.Attended tastings and trainings, to remain up-to-date on products and offerings.

Participated in team meetings and assisted with treatment planning as directed.Served as counselor intern, completing case files, and consulting with Senior Counselor to review and approve counseling strategies.Counseled adults using expressive, psychoeducational, and talk therapy.

Served as counselor intern, consulting case files and working with staff in implementing therapeutic activities.Provide counseling and assisted in expressive therapy services to children.Participated in weekly staff meetings.Listened to concern of cliets, creating a climate of openness and trust to develop solutions.

Managed and maintained the development office database. Assisted in planning and coordinating special events such as Honor the Scholars, Graduation Commencement, and Educating America's New Majority symposium.Maintained scholarship information and provided reports as needed...Maintained foundation, corporations, and trustee files.

Developed a marketing spreadsheet for yearly catalogue.Designed flyers, created speaker biographies, oversaw interns and maintained video library.Acquired research skills, writing techniques and the ability to communicate effectively with professionals of all levels.Interfaced with high profile people in a professional and courteous manner.

Master’S Degree, Mental Health Counseling/Counselor, 3.7 Gpa

Expressive Arts Therapy program provided a variety of expressive arts modalities to promote positive intrapersonal and interpersonal.

Master’S Degree, Mental Health Counseling/Counselor

Bachelor Of Arts Degree, English