Kelvin Murimi Email & Phone Number

Kenya

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent customer satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Successfully acquired and on boarded 90 new customers resulting in a 56% increase in customer base.
• Consistently delivered monthly sales targets by 100%, demonstrating a strong ability to drive revenue in the assigned territory.

Nairobi County, Kenya

• Consistently completed cheque clearing account reconciliations at KCB West within two business days, providing real-time visibility into financial data.
• Achieved a 90% satisfaction rate among departments involved in the reconciliation process, indicating successful collaboration and issue resolution.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Consistently completed Mpesa reconciliations within 48 hours of transaction completion, ensuring real-time visibility into financial data.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Ensured timely completion of month-end financial reports, consistently meeting deadlines and improving the speed of financial decision-making.