Accomplished, passionate and self-motivated professional with a keen eye for excellence and a strong strategic vision and expertise, I am adept at providing a valuable connection between healthcare insurance customers and policy providers, handling customer queries and complaints as well as providing customers with detailed information. Able to produce a trusting and confident relationship with clients and colleagues. Efficient in supplying individuals with details about the extent of their health insurance coverage. Have the ability to positively adapt to change in a dynamic fast paced deadline-oriented environment and can display exceptional leadership, communication, negotiation, active listening, interpersonal, problem solving, analytical and organizational skills. Dynamic and versatile worker as I have been in multiple fields requiring thinking on my feet, being flexible and always providing the best service.