Kelsea Little Email & Phone Number

San Diego, Ca, Us

Independent consultant—specializing in marketing, brand, creative, production, social, community, strategy, and empathy :)

https://www.presents-with-purpose.com/

Redwood City, Ca, Us

Redwood City, Ca, Us

After 5 years of building out the GoFundMe communications team from the ground up, I moved into a new marketing-focused role. As Senior Manager of Brand Content, I host & produce GoFundMe's first ever podcast, True Stories of Good People, which releases a new episode every single Thursday. My production role involves researching each story, crafting the storytelling, traveling on-location to conduct the interviews, and full post-production management. I also created and manage our dedicated podcast social channels, as well as oversee the show's amplification & media strategy. I also oversee the GoFundMe Heroes editorial program, which works to surface the most inspiring stories on the platform and share them with the world via different media formats, whether that be audio, video, written content, live events, etc.

Redwood City, Ca, Us

As GoFundMe's Media Director, I was responsible for telling our company's story in the best way possible, whether it was within the GoFundMe product or externally in the media. My team and I worked to identify the most compelling stories on our platform, and then helped to tell those stories in the press and on social media. I also handled specialized campaign management for some of our most high-profile campaigns, including for celebrities and influencers. I was GoFundMe's first ever Media Director, and the first member of our communications department.In the first half of 2017, I was based in Europe helping launch two brand new GoFundMe offices in London and Paris. After returning, I developed GoFundMe's influencer strategy, as well as produced the first season of GoFundMe's podcast, which launched in Summer 2018.

Redwood City, Ca, Us

As an Agent II, I upheld all tasks required of an Agent I, with some additions focused in leadership growth. Duties included responding to all customer inquiries in 5 minutes or less, testing & logging site issues for our development team to tackle, curating the content of the site through regular community management tasks, running team huddles, and developing departmental initiatives.

Redwood City, Ca, Us

As a Customer Happiness Agent, I was a proud steward of the GoFundMe brand at the most important level: face-to-face with our users (or keyboard-to-keyboard anyway). Duties included responding to all customer inquiries in 5 minutes or less, testing & logging site issues for our development team to tackle, and curating the content of the site through regular community management tasks.

San Diego, Ca, Us

Intern for Ashford University's Policy & Implementation department. Edited company-wide documents for style, spelling and grammar. Recorded minutes for meetings concerning department initiatives. Audited several department information records using Microsoft Excel. Aided in assemblage of Ashford University's online Academic Catalog for March 2013 launch.

Professional harpist. Managed all booking/contracts. Performed at weddings, charity events, yoga classes, etc. Signed to local record label, Aural Gravy Records. Debut album, Personal Myth, released December 2011.

Austin, Tx, Us

Won “Rising Star” award, recognizing a new hire who excels at job duties. Won “Team Member of the Month” award in first 6 months. Excelled in fundraising efforts. Diffused customer complaints and excelled in customer service.

Interviewed local San Diego musicians and covered local music events and awards shows with the goal of bringing awareness of central San Diego arts & culture to East County.