Kelsee Hendryx Email & Phone Number

Maumee, Oh, Us

Maumee, Ohio, United States

Gibsonburg, Ohio, United States

Oversee HR department for one of the largest healthcare laundries in the Midwest Region for over 400 employees Provide operational support to leadership through consolation, guidance and coaching to operations leadership to drive employee engagement and improve retention Serve as the point of contact for HR matters, identified solutions to employee conflicts, benefit issues and annual performance review processLed integration efforts for transition of payroll administration from Payroll Select to ADP Workforce Now

Brownstown, Michigan, United States

Full-cycle high volume recruitment efforts for open production positions that included sourcing, screening, interviewing, screening, interviewing, on-boarding and retaining new hiresAct as liaison between management and employees during disciplinary action and work towards resolutionOversaw and facilitated employee safety trainingUnemployment administrationReviewing accident investigations and handling worker's compensation claims

Columbus, Ohio Area

Payroll administration Coordination and execution of internal training, including but not limited to orientation, compliance, and soft skills trainingColleague welfare, safety, wellness and healthAdministers disability and worker's compensation claimsBenefit administration Administers leave of absencesAssisting in planning in colleague engagement events

Columbus, Ohio Area

Execute traditional and creative recruiting strategies that attract candidatesInvolvement of planning colleague related events Workforce planning and determining viable candidate sourcing optionsManaging the candidate experience by facilitating interviews and the hiring selection processOnboarding process of new colleagues Building local community partnerships Supporting Hyatt diversity initiatives through Affirmative Action PlanHotel colleague engagement Initiatives Training and development of colleagues Maintaining HR Information SystemsPromotion of Hyatt culture and career opportunities Maintaining J1 Intern Program

Columbus, Ohio Area

Creation of We-Care competition in order to increase we-care usage in outletsConsistent day to day employee engagement through teamwork and positivityOn-going development, coaching and mentoring of my employeesCreating memorable and exceptional experiences for guestsOn the floor presence to assist team in outletsTurning negative experiences for our guests into positive and memorable onesProcessing of outlets payroll through Kronos systemsMotivating and creating a positive work place environment for employeesAssisting in the creation and forecasting for the outlets scheduleOrganizing day to day operations in order to prepare team for success

Cincinnati Area, Ky

Development and training of full-time employees and international internsExposure of hotel operations through various hotel departmentsManaging product inventory in outletsDay to day operational planning for success of each outlet shiftContribution of Medallia scores increasing by 10% in outletsContribution of Employee Engagement scores increasing by 20% in outletsResolving and responding to guest feedback and complaintsMotivation of staff to achieve outlets guest service goalsPerforming opening and closing duties of outletsAssisting in labor and inventory cost for outletsProcessing of outlets payroll through Kronos systems

Cincinnati, Oh

Completed Corporate Management Trainee Program (Food and Beverage Management) Assist in training and development of staff and international internsExposure of hotel operations by rotations through various hotel departmentsManaging product inventory in restaurant Planning in meticulous detail for the success of day to day operations of restaurantResolving and responding to guest feedback and complaints Motivation of staff to achieve restaurant's guest service goalsPerforming opening and closing duties of restaurant

East Lansing, Mi

Cash Management Maintain sanitation, health and safety in all work areas Ensure customer satisfaction through teamwork Oversee Day-to-Day Shift Operations Directing Employees in Franchise Standards Providing Leadership and delegation of tasks to employees Planning in Detail for each shift Resolving customer, restaurant and employee related issues

Port Clinton, Oh

Front Desk Receptionist:Responsible for recording reservations for hotel rooms and dining roomsProcessed hotel guest check-ins and check-outs Aided front desk personal with daily paperwork and responsibilities Responsible for directing incoming calls to all areas of propertyCommunicated knowledge of upcoming property events, sign-ups, and membership information Banquet/Event/Fine Dining Server:Assisted co-workers as needed as a teamWorked in a fast-paced environment efficiently with much multi-tasking Maintained excellent customer service by meeting the needs of customersAnticipate customer concerns and use problem solving skills to ensure customer satisfactionAttained knowledge of fine dining restaurant skills Development of customer service and interpersonal communication skills Welcome guests and make them feel comfortable.Learn menu items and be able to describe them appropriately to guests.Housekeeper:Responsible for ensuring cleanliness in hotel rooms, dining room and on-property restrooms

East Lansing, Michigan

Provided Excellent Customer Service through positivity, teamwork and kindness Responsible for cashier duties Garnished the food on the line going out to customersServed food to the appropriate tableMaintained sanitation, health and safety in all work areas Operated cooking equipment to prepare restaurant foodCleaned food preparation areas, cooking surfaces, and utensils Ensure customer satisfaction through teamwork