Kelsey Roberts Email and Phone Number
I'm an accomplished executive with extensive experience in leading and transforming Program Management Offices (PMOs) to create centers of excellence within global organizations. Over the years, I've honed my skills in establishing and optimizing PMO frameworks, methodologies, and governance structures, ensuring they align perfectly with strategic objectives and drive operational efficiency.One of my key strengths is implementing robust project portfolio management strategies. These strategies are designed to enhance project delivery, optimize resource allocation, and improve stakeholder communication. I take pride in driving organizational change by introducing best practices in program management, process standardization, and performance metrics.I've been recognized for my ability to standardize project planning processes and implement effective program intake models, which significantly boost organizational efficiency and decision-making. My commitment to delivering measurable results has led to significant cost savings, revenue growth, and enhanced customer satisfaction through innovative program management strategies.In addition to this valuable experience, some of my notable career accomplishments or contributions include:- Established and developed a PMO into a center of excellence within one year.- Achieved a 99% conversion rate from customer traffic to direct sales revenue in the digital channel.- Led a team to surpass digital renewal targets by 80%, generating $145M in subscription value in 2021.- Standardized project and program planning processes across cross-functional teams.- Developed an intake and prioritization model aligned with organizational priorities.As a strong communicator and influencer, I'm skilled at engaging stakeholders and building collaborative partnerships across diverse teams and leadership levels.Let's connect and see how we can drive success together!
Center For Internet Security
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Senior Director, Cybersecurity Services Program OfficeCenter For Internet Security Nov 2024 - PresentEast Greenbush, New York, Us -
Director, Program Management Office, May 2022 To Jul 2024Deepwatch May 2022 - Jul 2024Tampa, Florida, UsIn this tenure, I have had the responsibility to provide strategic leadership to a team of project and program managers within the Program Management Office (PMO), ensuring alignment with organizational goals. Additionally, I implemented and standardized a comprehensive program management strategy to drive project delivery success rates. I developed the organization's first risk management process and mitigation strategy to minimize impediments. Here, I also managed budgets and resources across high-priority programs focusing on optimizing resource allocation and reducing costs. I established a robust stakeholder management strategy for effective communication and collaboration.Below are my key accomplishments that I attained:- Developed and oversaw real-time program portfolio monitoring systems, enabling proactive identification and mitigation of risks.- Initiated the PMO portfolio series, providing comprehensive transparency and oversight for all ongoing initiatives. -
Digital Commerce Platform - Delivery Manager, Aug 2019 To May 2022Thomson Reuters Aug 2019 - Apr 2022Toronto, On, CaAt Thomson Reuters, I led the successful digital transformation delivery of the eCommerce platform to enhance user experience and increase online sales. I directed a team of program managers, each overseeing a specific self-serve commerce workstream, ensuring cohesive execution and alignment with strategic goals. I managed all resource allocation for global digital delivery teams, coordinating both internal and multi-vendor efforts to optimize project outcomes. I steered the distribution of funding across capital and operating expenses to achieve annual transformational objectives. Below are my key accomplishments that I attained:- Acted as the key liaison with mid-to-senior level leadership across Product management, program management, technology, and delivery sectors, fostering cross-functional collaboration and alignment.- Defined and set Objectives and Key Results (OKRs) for the Digital organization, directly influencing revenue growth and aligning with overall company goals. -
Delivery Program Manager, Jul 2017 To Jun 2019Thomson Reuters Jul 2017 - Jun 2019Toronto, On, CaAs a delivery program manager, I headed various development and project initiatives within essential client-facing digital solutions, orchestrating several agile teams with resources distributed globally. I spearheaded the creation of phased delivery objectives for clients utilizing web and mobile Software as a Service (SaaS) platforms.Below is my key accomplishment which I attained:- Implemented and standardized agile methodologies and reporting frameworks, enhancing efficiency and consistency throughout program management and the entire technology division. -
Manager It, Jul 2016 To Apr 2017Nordstrom Jul 2016 - Mar 2017Seattle, Washington, UsDuring this period, I guided the team responsible for designing and developing web and mobile user interfaces for a comprehensive financial forecasting and actuals application utilized enterprise-wide. I managed collaboration with technology finance and strategic planning departments to develop and enhance investment capabilities.Below is my key accomplishment which I attained:- Aligned projects with organizational procedures, tactical objectives, and strategic goals by optimizing application architecture and implementing process enhancements. -
Delivery Program Manager, Jun 2013 To Jul 2016Nordstrom Jul 2013 - Jul 2016Seattle, Washington, UsHere, I orchestrated operational management for all development and release initiatives within the custom development team.Below is my key accomplishment which I attained:- Directed the delivery of a multi-tiered application platform, leveraging agile methodologies to ensure technology program success. -
Scrum Master / Senior Business Analyst, Jun 2012 To Jun 2013Nordstrom Jul 2012 - Jul 2013Seattle, Washington, UsIn this capacity, I oversaw business analysis initiatives for the development of a new enterprise-wide software application. I managed project and program coordination between stakeholders and software delivery teams across multiple initiatives throughout the release cycle.Additional Experience Scrum Master / Senior Business Analyst | BENEFITFOCUS, INC. (2009-2012)
Kelsey Roberts Education Details
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University Of ConnecticutComputer Science
Frequently Asked Questions about Kelsey Roberts
What company does Kelsey Roberts work for?
Kelsey Roberts works for Center For Internet Security
What is Kelsey Roberts's role at the current company?
Kelsey Roberts's current role is Senior Director, Program Management | Strategic Portfolio Leadership.
What schools did Kelsey Roberts attend?
Kelsey Roberts attended University Of Connecticut.
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