Kelsey Roberts Email & Phone Number

East Greenbush, New York, Us

Tampa, Florida, Us

In this tenure, I have had the responsibility to provide strategic leadership to a team of project and program managers within the Program Management Office (PMO), ensuring alignment with organizational goals. Additionally, I implemented and standardized a comprehensive program management strategy to drive project delivery success rates. I developed the organization's first risk management process and mitigation strategy to minimize impediments. Here, I also managed budgets and resources across high-priority programs focusing on optimizing resource allocation and reducing costs. I established a robust stakeholder management strategy for effective communication and collaboration.Below are my key accomplishments that I attained:- Developed and oversaw real-time program portfolio monitoring systems, enabling proactive identification and mitigation of risks.- Initiated the PMO portfolio series, providing comprehensive transparency and oversight for all ongoing initiatives.

Toronto, On, Ca

At Thomson Reuters, I led the successful digital transformation delivery of the eCommerce platform to enhance user experience and increase online sales. I directed a team of program managers, each overseeing a specific self-serve commerce workstream, ensuring cohesive execution and alignment with strategic goals. I managed all resource allocation for global digital delivery teams, coordinating both internal and multi-vendor efforts to optimize project outcomes. I steered the distribution of funding across capital and operating expenses to achieve annual transformational objectives. Below are my key accomplishments that I attained:- Acted as the key liaison with mid-to-senior level leadership across Product management, program management, technology, and delivery sectors, fostering cross-functional collaboration and alignment.- Defined and set Objectives and Key Results (OKRs) for the Digital organization, directly influencing revenue growth and aligning with overall company goals.

Toronto, On, Ca

As a delivery program manager, I headed various development and project initiatives within essential client-facing digital solutions, orchestrating several agile teams with resources distributed globally. I spearheaded the creation of phased delivery objectives for clients utilizing web and mobile Software as a Service (SaaS) platforms.Below is my key accomplishment which I attained:- Implemented and standardized agile methodologies and reporting frameworks, enhancing efficiency and consistency throughout program management and the entire technology division.

Seattle, Washington, Us

During this period, I guided the team responsible for designing and developing web and mobile user interfaces for a comprehensive financial forecasting and actuals application utilized enterprise-wide. I managed collaboration with technology finance and strategic planning departments to develop and enhance investment capabilities.Below is my key accomplishment which I attained:- Aligned projects with organizational procedures, tactical objectives, and strategic goals by optimizing application architecture and implementing process enhancements.

Seattle, Washington, Us

Here, I orchestrated operational management for all development and release initiatives within the custom development team.Below is my key accomplishment which I attained:- Directed the delivery of a multi-tiered application platform, leveraging agile methodologies to ensure technology program success.

Seattle, Washington, Us

In this capacity, I oversaw business analysis initiatives for the development of a new enterprise-wide software application. I managed project and program coordination between stakeholders and software delivery teams across multiple initiatives throughout the release cycle.Additional Experience Scrum Master / Senior Business Analyst | BENEFITFOCUS, INC. (2009-2012)