Kelsey Cunning Email & Phone Number

Belmont, Massachusetts, United States

•Developed and executed a comprehensive social media strategy for Instagram and Facebook, resulting in a 35% increase in follower engagement and a 20% growth in overall followers•Produced high-quality, visually appealing photographs and videos that consistently aligned with the store's brand identity, enhancing the overall customer experience and boosting sales•Conducted in-depth research on social media marketing trends and best practices, providing actionable insights and… Show more •Developed and executed a comprehensive social media strategy for Instagram and Facebook, resulting in a 35% increase in follower engagement and a 20% growth in overall followers•Produced high-quality, visually appealing photographs and videos that consistently aligned with the store's brand identity, enhancing the overall customer experience and boosting sales•Conducted in-depth research on social media marketing trends and best practices, providing actionable insights and recommendations that informed content creation and promotional campaigns Show less

•Introduced a patient feedback initiative, collecting and analyzing data to identify key areas for improvement•Facilitated comprehensive training sessions for dental staff on new software interfaces, showcasing strong communication and facilitation skills while ensuring a seamless transition for the team•Established and maintained streamlined communication channels between administrative and clinical staff, and improving overall interdepartmental collaboration •Drove office… Show more •Introduced a patient feedback initiative, collecting and analyzing data to identify key areas for improvement•Facilitated comprehensive training sessions for dental staff on new software interfaces, showcasing strong communication and facilitation skills while ensuring a seamless transition for the team•Established and maintained streamlined communication channels between administrative and clinical staff, and improving overall interdepartmental collaboration •Drove office efficiency up by implementing user-centric workflows, showcasing a keen eye for process optimization•Accurately document details of patient communication in company database to guarantee accurate and timely communication between patients and providers regarding patient appointments, medical records, and completion of required forms Show less

Belmont, Massachusetts, United States

•Scheduled and greeted patients daily, delivering communicative and friendly service, enhancing overall patient satisfaction•Proficiently demonstrated strong financial acumen by processing insurance claims, explaining treatment plans to patients, and collecting payments for procedures•Innovated a Dental Meet & Greet event that provided treats and gifts while allowing new patients to book appointments on the spot, successfully onboarding 10+ new patients, and boosting practice… Show more •Scheduled and greeted patients daily, delivering communicative and friendly service, enhancing overall patient satisfaction•Proficiently demonstrated strong financial acumen by processing insurance claims, explaining treatment plans to patients, and collecting payments for procedures•Innovated a Dental Meet & Greet event that provided treats and gifts while allowing new patients to book appointments on the spot, successfully onboarding 10+ new patients, and boosting practice production•Implemented streamlined patient onboarding procedures, reducing waiting times and elevating the overall patient experience Show less

Boston, Massachusetts, United States

•Implemented a dynamic visual merchandising strategy, optimizing store layout and product displays•Enhanced customer engagement through personalized inventory communications by anticipating customers' needs to deliver tailored inventory photos that contributed to an increase in charge-send sales•Orchestrated day-to-day store operations, achieving and surpassing monthly sales goals by 20% •Conducted weekly data entry at company headquarters, contributing to streamlined processes and… Show more •Implemented a dynamic visual merchandising strategy, optimizing store layout and product displays•Enhanced customer engagement through personalized inventory communications by anticipating customers' needs to deliver tailored inventory photos that contributed to an increase in charge-send sales•Orchestrated day-to-day store operations, achieving and surpassing monthly sales goals by 20% •Conducted weekly data entry at company headquarters, contributing to streamlined processes and ensuring accurate record-keeping Show less