Kelsey Davidson Email & Phone Number

Belleville, Michigan, United States

-Provide exceptional customer service to clients by addressing inquiries related to insurance policies, coverage options, memberships and claims processing.- Manage billing processes, including invoicing and payment processing ensuring accuracy and timeliness in all transactions.- Assist clients with adding vehicles/drivers to their policies, changing their accounts to EFT, providing clients with any necessary documentation needed. - Develop and maintain strong relationships with clients, fostering trust and loyalty through effective communication and personalized service.- Utilize CRM software to track client interactions, manage accounts, and maintain accurate records of customer communications and billing information.

Detroit, Michigan

-Educated customers on product features, leading to informed purchases and high satisfaction.-Handled transactions, including credit card authorizations and foreign currency exchanges.-Boosted sales through effective communication and product knowledge, achieving revenue growth.-Advised customers on optimal purchases, fostering repeat business and enhancing satisfaction.-Drove sales by educating customers, increasing store revenue and customer loyalty.

Southgate, Michigan

-Educated customers on product selections, enhancing their purchasing decisions.-Handled over $3000 daily, ensuring accurate financial transactions.-Managed daily operations, maintaining a smooth workflow.-Prepared weekly schedules for 20+ employees, optimizing workforce efficiency.-Fostered a positive work environment, boosting employee morale and customer satisfaction.-Conducted interviews with potential hires, selecting qualified candidates.-Set up advertisements for new products, increasing customer awareness.

Romulus, Michigan

-Ensured compliance with TSA guidelines during food and beverage cart inspections, enhancing security protocols.-Coordinated with management to verify seals and flight numbers, fostering a secure and organized environment.-Maintained meticulous records of inspections and paperwork, ensuring adherence to company standards and regulatory requirements.-Assisted team members in understanding and implementing TSA guidelines, contributing to overall operational security.