Kelsey Dube Email & Phone Number

United States

Phoenix, Arizona, United States

Responsible for handling 20-50 daily inbound and outbound calls, assisting consumers in finding suitable health insurance plans, and consistently trending above monthly sales goals. Beyond the primary role, actively participating in the on-site culture committee, contributing to a vibrant workplace environment by designing marketing flyers and assisting in event setups. This role emphasizes strong interpersonal communication, sales acumen, and multitasking abilities, ensuring clients receive personalized and efficient service.

Phoenix, Arizona, United States

Before advancing to the role of Senior Portfolio Telesales Agent, participated in the rigorous Sales Development Program at United Healthcare. This program involved handling inbound and outbound calls daily while engaging in various developmental activities that fostered a well-rounded skill set. Collaborated with fellow development agents to discuss strategies for enhancing both customer and agent experiences. Delivered multiple presentations to peers and leadership and took part in brainstorming sessions to drive innovation and improvement within the organization.

Tempe, Arizona, United States

Excelled in sales and service by consistently delivering top-notch customer experiences through selling and serving a wide range of beverages, including cocktails and specialty drinks. Created a safe and welcoming environment for guests by prioritizing responsible alcohol service and maintaining a positive atmosphere. Demonstrated strong efficiency and multitasking skills while operating the entire bar, handling cash transactions, and utilizing the point-of-sale (POS) system.

United States

Supported owners with all administrative needs, including workforce planning, filing, event planning, and overall office management. Performed account management responsibilities for PMG clients, encompassing contract negotiation, relationship development, budget tracking, and certified payroll. Ensured accurate record-keeping through diligent data entry and database management for vital company information.

Canton, Connecticut, United States

At Feng Asian Bistro, I was responsible for ensuring a smooth and efficient dining experience for guests. My key responsibilities included greeting and seating guests while optimizing seating arrangements for efficient restaurant operations. I managed to-go orders, handled all cash and card transactions, answered phone calls, and managed reservations.