• Manage clients’ daily bonding needs, including, receipt and review of contracts and bond requests• Maintain ongoing communication with clients and their underwriters to insure a high level of customer service• Facilitate required information exchange between clients and underwriters• Handle challenging issues and program-related matters for client and leverage Client Advisory resources when necessary• Perform all administrative duties such as renewals, cancellations… Show more • Manage clients’ daily bonding needs, including, receipt and review of contracts and bond requests• Maintain ongoing communication with clients and their underwriters to insure a high level of customer service• Facilitate required information exchange between clients and underwriters• Handle challenging issues and program-related matters for client and leverage Client Advisory resources when necessary• Perform all administrative duties such as renewals, cancellations, invoicing, collections, file and database management • Assist Client Advisor with brokerage duties including client information requests, surety meeting preparation, and program re-marketing efforts Show less

• Assist customers with personal and business shipping and mailing• Sort incoming USPS mail• Deliver mail and packages to individual mailboxes• Count money drawer at the end of the day• Keep floor mailboxes organized for easy delivery• Maintain spreadsheet of employee mailboxes • Participate in Purina Pack employee advocacy group

• Help customers devise plan to resolve overdue accounts receivables• Update customer accounts in database• Create sales reports• Audit sales invoices for accuracy• Answer multiple line telephone• Resolve incoming complaints or problems raised by customers

• Carefully interviewed, selected, trained, and supervised staff• Resolve customer complaints• Correctly calculate bar inventory and order bar supplies based on inventory and projected sales• Prepared for and executed new menu implementations• Improve ways to increase bar flow and execution times to keep the bar organized and running smoothly• Monitored restaurant and took appropriate action to ensure food quality and service standards were being met• Optimized profits… Show more • Carefully interviewed, selected, trained, and supervised staff• Resolve customer complaints• Correctly calculate bar inventory and order bar supplies based on inventory and projected sales• Prepared for and executed new menu implementations• Improve ways to increase bar flow and execution times to keep the bar organized and running smoothly• Monitored restaurant and took appropriate action to ensure food quality and service standards were being met• Optimized profits by controlling food, beverage, and labor costs on a daily basis• Train new employees on procedures and job requirements• Develop marketing strategies to increase patronage Show less

Shadowed family meetingsSat in on visitsFoster parent support groupFiling and writing reports