Kelsey Hayden Email and Phone Number
Kelsey Hayden work email
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Kelsey Hayden personal email
Experienced professional with a strong background in marketing program and project management, customer advocacy, and event management. Skilled in leveraging customer storytelling to drive marketing efforts and amplify brand success. Dedicated to building exceptional customer relationships and fostering collaboration within organizations. Known for strong verbal and written communication, effectively working with clients, vendors, and teams to create compelling marketing materials and presentations. Proven ability to manage multiple in-person and virtual events from planning through execution, handling logistics, budgeting, content, and customer advocacy initiatives to enhance brand visibility.
Smartsheet
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Sr. Engagement Program Manager Ii, Advocacy ProgramsSmartsheet Nov 2024 - PresentBellevue, Wa, UsAs a Senior Engagement Program Manager II specializing in advocacy programs, I lead the North American User Group initiative, driving meaningful engagement, fostering connections, and amplifying customer voices. With a passion for building vibrant communities, I design and execute programs that empower users to share insights, collaborate, and succeed.Leveraging strategic leadership, I cultivate customer relationships, deliver measurable impact, and position advocacy as a cornerstone for growth. Committed to enhancing user experiences and driving program excellence across North America.
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Sr. Engagement Manager, Advocacy ProgramsSmartsheet Jun 2024 - Nov 2024Bellevue, Wa, UsThe Customer Engagement and Advocacy team amplifies customer success through user groups, customer evidence, and mobilizer programs. I work to connect users to share knowledge, celebrate successes, and exchange best practices. This community fosters collaboration, supports adoption, and provides valuable product feedback for continuous improvement.
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Senior Product Marketing ManagerSmartsheet Nov 2022 - Jun 2024Bellevue, Wa, Us
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Product Marketing ManagerSmartsheet Jun 2021 - Nov 2022Bellevue, Wa, Us
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Lead Customer Success ManagerSmartsheet Dec 2020 - Jun 2021Bellevue, Wa, Us
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Lead Customer Success Associate IiSmartsheet Aug 2020 - Dec 2020Bellevue, Wa, Us
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Customer Success AssociateSmartsheet Nov 2018 - Aug 2020Bellevue, Wa, Us
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Technical Customer Support SpecialistSmartsheet Jul 2017 - Nov 2018Bellevue, Wa, Us• Supported customer’s technical and sheet workflow questions over phone, email and chat • Worked on a multi-departmental team to create an Internal Knowledge Base that would improve processes both on the individual team level and across teams. • Worked as a Subject Matter Expert in two product areas and helped to improve and create customer facing content in our Help Center• Conducted 1:1 training sessions with customers
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Reservation ClerkWells Beach Resort May 2009 - Aug 2019• Exercised professional phone and conversational skills with patrons• Demonstrated helpful attitude, friendly demeanor, strong communication skills• Gained computer and data entry skills
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Summer InternGlobal Green Usa Jun 2016 - Aug 2016Santa Monica, California, UsWorked as an Advocacy intern for Global Green USA and The D.C. Environmental Network, which heads a coalition of environmental organizations in the District. Global Green is part of the D.C. Environmental Network and is a non-profit organization that aims to instill sustainable living practices within local communities and neighborhoods. During my time with these two organizations I researched and helped with the initial implementation of a Wellbeing Index in the District, created Info graphics and fact sheets for numerous environmental initiatives in the D.C. area and campaigned for zero waste and helped to create a video for pay as you throw trash programs.
Kelsey Hayden Skills
Kelsey Hayden Education Details
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Connecticut CollegeGeneral -
The School For Field StudiesMarine Sciences
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Connecticut College
Frequently Asked Questions about Kelsey Hayden
What company does Kelsey Hayden work for?
Kelsey Hayden works for Smartsheet
What is Kelsey Hayden's role at the current company?
Kelsey Hayden's current role is Senior Engagement Program Manager | Advocacy Leader | Driving North American User Group Program at Smartsheet.
What is Kelsey Hayden's email address?
Kelsey Hayden's email address is ke****@****eet.com
What schools did Kelsey Hayden attend?
Kelsey Hayden attended Connecticut College, The School For Field Studies, Connecticut College.
What skills is Kelsey Hayden known for?
Kelsey Hayden has skills like Environmental Awareness, Conservation Issues, Biodiversity, Environmental Management Systems, Biology, Communication, Management, Customer Service, Microsoft Word, Teamwork, Data Analysis, Microsoft Powerpoint.
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