Kelsey Harrell Email & Phone Number

Bellevue, Wa, Us

- Create and edit content to release to public via social media, printed materials, etc. - Perform various administrative tasks such as event scheduling, financial reporting, and collateral design and distribution.

- Provide guests with friendly and attentive service; offer personalized recommendations and additional assistance dependent on customers’ needs.

- Managed the winery’s social media accounts; wrote engaging and informative copy, produced and distributed content across various media platforms, including video.- Created and edited visual and written content to consistently reflect brand.- Wrote, designed, and edited menus, winery signage, and internal communications. - Routinely audited winery website for errors and inconsistencies. - Provided operational and wine education training for Tasting Room and Events teams.

• Provided customers with timely and courteous service in a fast-paced environment. • Informed customers of product characteristics; provided suggestions, services, and consultation based on customers’ tastes/needs. • Balanced till at beginning and end of day, opened/closed tasting room.• Provided training and information to co-workers, both technological and wine/winery related.

Bellevue, Wa

● Marketed to potential and existing clients via email, cold-calls, online message platforms, and printed material.● Managed tenant and vendor billings, complaints/concerns, etc.● Performed duties and completed projects with minimal-to-no direction.● Designed and edited marketing flyers and property graphics.● Responsible for writing and editing emails, documents, and marketing and informational publications.

• Helped train fellow employees on POS, products, company policy, and various computer programs.• Accommodated and reached out to repeat clients and wedding registrants.• Provided consultation on a vast array of products, including electronics and specialized cookware.• Informed customers of product characteristics; provided suggestions, services, and consultation based on customers’ tastes/needs. • Direct customer outreach; contacting customers and promoting new products, sales, and other offers based off the individual’s purchase history.

Bellevue

• Delivered direct and specialized customer service to patrons, both in-store and over phone. • Provided any answers and guidance the customers might need, and consultations on services and products.• Increased multitasking skills – used to handling multiple customers at once. • Responsible for directing inter-store business over phone regarding inventory, special events, customer requests, etc.

Certificate In Editing, Communication And Media Studies

Bachelor Of Business Administration (B.B.A.), International Business, Marketing, Italian

Activities and Societies: Italian Club President, Gonzaga Women's Rowing, Gonzaga Women's Rugby, Gonzaga Outdoors, Ski and Snowboard.

Education record