Physician Practice Coordinator
Current1. Manage assigned MD’s clinic/laser/surgical schedules to ensure proper flow of appointments and procedures. Monitor encounter volumes, access, and schedule density to ensure providers are on target for budget. Point of contact to manage visitor requests for providers, including necessary correspondence.2. Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling return to clinicappointment(s). Ensure that coding is complete and charges are captured at the end of the visit.3. Review all chart notes and correspondence daily for accuracy and completeness. Ensure chart documentation meets ICD-10 requirements and referring providers receive proper correspondence and follow up. Ensure all notes are signed by provider within acceptable timeframe.4. Execute special documentation, letters, and other requests with the transcription service.5. Schedule clinic appointments and surgery, including overbooks and other complex scheduling needs, and/or enter recalls in Electronic Practice Management (EPM) as ordered by the MD, including referrals to outside providers.6. Manage schedule requests for urgent appointments and external provider requests. 7. Ensure there is a resolution of all patient issues and tasks, making sure to specifically resolve complex issues, and delegate others to PC. Respond to patient inquiries and document concerns in feedback system. Ensure all patient issues are addressed within one business day. 8. Counsel/educate patient and family as needed, including the creation of medication grids. 9. Run EHR reports at end of clinic and ensure completion of patient documents including but not limited to FMLA, DMV, and disability.
