Principal Onboarding Specialist
CurrentI lead the end-to-end migration process for customers transitioning to our platform, ensuring a seamless and successful onboarding experience. I own the full lifecycle of the onboarding process for our Customer Data Platform (CDP), driving adoption and helping clients maximize the value of Klaviyo’s toolkit. I am responsible for designing and implementing the end-to-end onboarding experience, ensuring that every customer is empowered to leverage our CDP for maximum impact. By working closely with cross-functional teams, I drive continuous improvements to the onboarding process and ensure a seamless transition for clients onto the platform, setting them up for long-term success and value with Klaviyo’s CDP.