Kelsey Pointer Email & Phone Number

Hendersonville, TN

• Develops strong relationships with customers and their pets. Listens to customers identifying their needs and matching products to solve their problems, including conducting research if necessary.
• Streamlined and rectified errors in existing inventory. Developed and maintained a much-needed inventory management database.
• Maintains the computer system and peripherals used to operate the business. Leads the team in learning about new software or updates.
• Works with a small team to meet with vendors to learn about new products and make purchasing decisions.
• Generates purchase orders and processes invoices. Corrects any discrepancies in cost, sale price, or quantity.
• Performs various clerical duties such as answering phone calls to schedule appointments, relay messages to business owner, and interact with customers and vendors.

Hendersonville, TN

• Monitor compliance of employees with health and food regulations. Trained workers in food preparation, in service, sanitation, and safety procedures.
• Managed cash drawers and any balance discrepancies, including store safe each shift.
• Assigned duties, responsibilities, and workstations to employees.
• Remained calm under pressure, able to deescalate unsatisfied customers before offering solutions to rectify the situation.
• Received weekly purchase order, compared invoice with shipment to verify accuracy. Was responsible for rotating existing stock and unloading the shipment.

Bachelor Of Science - Bs, Computer Information Technology, 3.5

Education record